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SolutionsPlatformPricingResourcesCompany Solutions ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies. Platform ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere. ControlUp Blog Explore expert insights, tips, and best practices to optimize your IT operations ControlUp Community Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions. About ControlUp A global organization of technology professionals transforming the desktop monitoring marketplace. Solutions Solutions ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies. Platform Platform ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere. Pricing Resources ControlUp Blog Explore expert insights, tips, and best practices to optimize your IT operations ControlUp Community Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions. Company About ControlUp A global organization of technology professionals transforming the desktop monitoring marketplace. Where would you like to go? What are you looking for? English English Deutsch

SolutionsPlatformPricingResourcesCompany Solutions ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies. Platform ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere. ControlUp Blog Explore expert insights, tips, and best practices to optimize your IT operations ControlUp Community Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions. About ControlUp A global organization of technology professionals transforming the desktop monitoring marketplace. Solutions Solutions ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies. Platform Platform ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere. Pricing Resources ControlUp Blog Explore expert insights, tips, and best practices to optimize your IT operations ControlUp Community Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions. Company About ControlUp A global organization of technology professionals transforming the desktop monitoring marketplace. DEXe on the Road is a memorable, shared experience of learning and networking with your IT Peers. Each city will bring a unique experience where you will hear from ControlUp and our valued partners on all things DEX. This roadshow series is one you won’t want to miss. Check below for a city near you! What are you looking for? English English Deutsch

IGEL Remote DX Installation Print Dark Light Print Dark LightDid you find this summary helpful? Thank you for your feedbackThis article covers how to install Remote DX onto IGEL OS devices.Remote DX supports devices running IGEL OS 11 and OS 12 connecting to Citrix and Omnissa (formerly VMware) virtual environments.Install Remote DXSelect your IGEL OS version below:Install the IGEL Ready Certified Remote DX application on IGEL OS 12 devices through IGEL UMS.Configure the application in IGEL UMSOpen the IGEL App Portal and import ControlUp Remote DX.In IGEL UMS, add the ControlUp Remote DX application to a profile used for device deployment. Visit the IGEL documentation to learn more about this step.Open the configuration for the ControlUp Remote DX application.Depending on whether you are using the IGEL device to connect to a Citrix or Omnissa environment, enable Remote DX for either Citrix or Omnissa.Click Save and Close to save your changes to the application configuration.Devices that are configured to run the ControlUp Remote DX application automatically install the Remote DX plugin. You will be able to see client metrics from the IGEL devices while they are connected to your virtual environment.Update Remote DXWhen a new Remote DX version is available for IGEL, the ControlUp Remote DX application will be updated in the IGEL App Portal. You can update Remote DX through IGEL UMS.Video walkthroughClick here to watch a video walkthrough for installing Remote DX on IGEL OS 11 devices.There are two methods to install Remote DX on IGEL OS 11 devices, depending on whether the devices have access to the internet.Before you beginDepending on whether you use Citrix or Omnissa Horizon, download the relevant Remote DX plugin below:IGEL OS 11 online deploymentTo deploy the Remote DX plugin onto IGEL OS 11 devices that can access the internet:Open UMS on your machine.From the upper menu, select System > Import > Import Profiles.Select the Remote DX plugin zip file that you downloaded from the ControlUp Download Center and click Open.In the Import Profiles window, click Ok to finish the import process.Wait until the import process is complete.When the import process is complete, click Ok.Click the machine on which you want to install Remote DX.Click on the plus icon to assign as object to the machine and expand the Profiles list.Select the uploaded profile and add it to the Selected objects list and click Ok.In the Update time window, select Now and click Ok.The