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Blue by ADT Support Welcome, Blue Customers Log in now to manage your system and account orto add new devices. The same ADT protection you trustDelivering protection backed by ADT, for a safer, smarter home. New Look. Same Reliable Protection. We're introducing a new suite of DIY security products, with a new name. Don't worry, your Blue products and monitoring service will still work as normal. Order More Products in the Customer Portal While we're no longer selling Blue by ADT products on our website, you can still order new products through the Customer Portal. Keep Doing What Works for You Just because we're changing, doesn't mean you have to. You can keep using your Blue by ADT products like you always have. No worries. Always-on customer support Always-on customer support Online support center Online support center If you have a system question, you can visit our Support Center 24/7. Chat now Chat now If you need more help, you can click the LIVE CHAT icon to chat from 9:00am to 5:00pm INTRODUCING ADT SELF SETUP INTRODUCING ADT SELF SETUP Security you can quickly and easily set up yourself, from the most trusted name in home security*. Security you can quickly and easily set up yourself, from the most trusted name in home security*. *Newsweek Most Trusted Companies, 2022 Blue by ADT FAQs Why has the Blue by ADT homepage changed? As we introduce a new suite of DIY security products, Blue by ADT systems will no longer be marketed and sold. Your Blue by ADT system and devices will continue to work as normal and you’ll still have the option to be professionally monitored.The Blue by ADT website experience will be focused on supporting current Blue by ADT customers by asking them to log into their account to order new products, manage their system and access the Support Center. Will my Blue by ADT system still be monitored? Yes, your Blue by ADT system’s monitoring service will continue without change. If you’re self-monitored, you still have the option to upgrade to professional monitoring at any time. How do I buy more Blue products? Blue by ADT products can still be purchased through the app or web portal after logging into your Blue by ADT account. Will Blue by ADT cameras still have storage options? Yes, you can still manage your camera storage options by logging into your Blue by

The alarm. If your ADT camera appears offline or you don’t see any recent alarm activity, call 1-800-ADT-ASAP (1-800-238-2727), and they can help you troubleshoot the situation.Step #6: Turn off Test ModeYou must exit your security system’s test mode as the final step. So be sure not to overlook this crucial step, or your system will remain in “Test” mode!For those of you that put their alarm system on “Test” mode for a predetermined amount of time, you can simply wait for that time to pass rather than turn it off manually. After it does, the alarm will automatically become fully operational.To turn off “Test” mode, follow these final steps:Go back to MyADT.comSelect “Alarm System” from the Navigation BarSelect the “System Test” tabSelect “End Test Mode”All done! We’re confident you can continue to test your alarm without using our article as a reference after you do it at least a couple of times.Testing ADT Security SystemWhy Choose ADT Monitoring?What distinguishes ADT from other home alarm systems? Here is a brief overview of what ADT monitoring can do for you.ADT MonitoringTo begin with, ADT is the only security firm that has offered alarm monitoring services around-the-clock, every day of the year, for more than a century.Two innovative technologies serve as the foundation of ADT:CellGuard® — a wireless system that uses a cellular uplink to communicate with a monitoring center2-Way Voice — you may communicate with an ADT monitoring center employee through the system’s settings menu while standing up to 75 feet

HELP PROTECT YOUR HOME ADT is America’s most trusted* security company, tested and proven throughout our 150-year history Rockville Centre homeowners know we can help them protect what matters most. *Source: Newsweek, Sept. 2024 Compare ADT security packages Compare ADT security packages Outdoor Video Front Door Protection Total Safety ADT+ Mobile App & Control Intrusion Detection Trusted Neighbor Front Door Video Perimeter Video Motion Detection Fire & Carbon Monoxide Detection Water & Temperature Detection Remote Access Alarm Cellular Backup 30-day Event History Theft Protection Guarantee¹ Money Back Guarantee¹ 24-Hour Battery Backup Shop now Shop now Shop now 1 Requires ADT Complete pro monitoring plan and compatible devices. See here for terms. 2 Terms and conditions apply, see here for terms.3 Applies after ADT has made attempts to resolve a system related issue. Requires purchase and continual monthly payment of both QSP and professional monitoring at time of activation to be eligible. See here for terms. Two easy installation options Two easy installation options Shop self-setup online or call for pro install Happy Customers in the Rockville Center Area June 22, 2017 "Greeting, I appreciate your service. Customer service is wonderful. Technician that was sent to my home was great. A true professional. This is why you are one of the best alarm company is the nation. I will look forward to future system and software upgrade." Dec. 18, 2017 "ADT responded to the alarm very quickly and the operator was very professional but friendly. Asked all the right questions and wanted to know if she could be of any more assistance. I would definitely recommend ADT to a friend or family member." Mar. 20, 2017 "Your system is very dependable, reliable, secure and a real peace of mind. I would recommend it to all my family and friends. I'll get it anywhere I move, if it's available, of course. Thank you, thank you, thank you for your service! I appreciate it."

Manuals Brands ADT Manuals Medical Equipment Medical Alert Plus System User manual Contents Table of Contents Bookmarks ADT MEDICAL ALERTMedical AlertPlus SystemUser guide1 Need help? Do you have a question about the Medical Alert Plus System and is the answer not in the manual? Questions and answers Related Manuals for ADT Medical Alert Plus System Summary of Contents for ADT Medical Alert Plus System Page 1 ADT MEDICAL ALERT Medical Alert Plus System User guide... Page 2 Thank you for choosing ADT Medical Alert System The ADT Medical Alert Plus System is comprised of a cellular base station and a wireless emergency help button (wristband or neck pendant or optional Fall Detection pendant ). Because the connection is cellular, the Medical Alert Plus System does not require a landline. Page 3 Complete user guide This user guide includes information covering the following system: Medical Alert Plus System... Page 4: What's In The Box What’s in the box Cellular base station Neck pendant or wristband Wall mount (optional) Fall button (optional) The optional Fall Detection pendant and wall mount are available at an additional cost. The Fall Detection pendant has a separate user guide. Page 5 Medical Alert Plus base station features Speaker/Microphone On/Off switch (on the back) Signal strength indicator Emergency Reset button button Tapping the "-" Tapping the "+" button button temporarily temporarily changes changes green signal green signal bars to blue bars to blue Volume Test button Battery charge... Page 6 Waterproof help buttons Emergency help button LED light Technical support use only LED light... Page 7: Select A Location Connecting the Medical Alert Plus base station Please follow these simple steps to get the system set up and tested. STEP ONE STEP T WO Select a location Plug in the power cord Ƽ Place the base station near the center Ƽ... Page 8 Connecting the Medical Alert Plus base station Please follow these simple steps to get the system set up and tested. STEP THREE Turn on the base station Use the volume control icons (+ or -) Ƽ Turn on the base station using the Ƽ... Page 9 Test your system for the first time with an In order to test your system on battery backup, please unplug the ADT agent to ensure it's working properly. power cord from the AC outlet. Please call (800) 568-1216, option 2. Page 10 Cellular base station voice guide Event