Banking online westpac

Renew or manage in minutesOffer available from 14/02/2025 on Term Deposits opened or renewed by existing Westpac personal or business customers. Available on deposits of $5,000 to $2,000,000 with interest paid monthly or at maturity. T&Cs Apply. To open a joint Term Deposit, or Term Deposit for a trust or self-managed super fund, please visit usin branch, or contact your Relationship Manager. Not yet a Westpac customer? Please contact a Westpac BranchHow much could I earn?Use our calculator to find out how much your investment could earn if your interest is paid monthly, yearly, or at maturity.Term Deposit calculatorHow will I know my Term Deposit is maturing?In Online Banking or the Westpac App:Opt-in to get notified via email and your Online Banking Message Centre when your Term Deposit is maturing.Set up renewal or withdrawal instructions in advance online, then update them whenever you want to. Sign in to learn how to manage maturity instructions From the date of maturity, you’ll still have 6 business days (called the Variation Period) during which you can provide or change instructions. If no instructions are received after that time, the funds will be reinvested for the same term at the interest rate that applied on the date of maturity.What are my options at maturity?Open a new Term DepositCheck rates and bonuses in Online Banking or the Westpac App, looking out for any special offers.Take out some of your fundsYou can choose a new term and fixed rate for the rest.Take out all your fundsIf you’re done saving, transfer your funds into your Westpac standard savings account or other eligible account.Manage your Term Deposit in the Westpac AppAt Maturity instructionsPre Maturity instructionsYou have 6 business days to renew or manage your Term Deposit once it matures.Search Manage Term Deposit in the Smart Search barSelect either Make changes and renew account or Close account and withdraw everythingTap NextTo renew: Select the Renewal amount, Term and Interest paid. Tap Get Rates then RenewTo close: Select the account to credit, tap Next, confirm details and then tap ClosePre Maturity instructionsAbout our online bonus rateHow do I access the online bonus rate?The 0.10% p.a. online bonus rate will be applied automatically to your Term Deposit rate when you open or renew online (during the Variation Period).3How will the online bonus rate be displayed?Does the online bonus rate apply to special offers?What if I cannot manage my Term Deposit online?Can I have the online bonus rate applied in branch or over the phone?Things you should knowAny bonus rates offered above may only be available through Westpac Online Banking.1.Special OfferTerm Deposits of $5,000 to $2,000,000 on Terms of 11 months. Interest paid monthly or at maturity.For Online Bonus: Applicable to Term Deposits opened or renewed during the variation period by existing personal and business customers via Online Banking or the App Only.For Online Bonus: Not available for customers who are not able to open or renew digitally (e.g., some joint accounts), Financial Institutions, Westpac Institutional Bank customers, Farm Management Deposits and

How can I view eStatements?You can view your statements online for eligible accounts via Westpac Online Banking instead of receiving paper statements. You can stop receiving paper statements and be notified by email when your new statement is ready to be viewed.What are my transfer limits for business accounts and how do I change them?The Business Daily Limit is set at a default limit of $10,000,000 and can be increased up to $100,000,000 if required.What is a SecurID token? A SecurID® token is a small, portable device that generates a single use digital security code, which you use to securely authorise online transactions.What if I don’t respond to a request for information about the tax residency of my business? Westpac is required by law to provide the Australia Taxation Office (ATO) with information about customers who potentially have a foreign tax residency.When can I hide my accounts?Online Banking allows you to hide accounts from display and reveal them again when you choose.How can I connect my accounting software? (bank feeds)Reduce manual data entry and save time by connecting your business transaction accounts to your accounting software. Connect to Xero, MYOB, QuickBooks and more in Online Business Banking. Find out how.How can I manage the signatories for my business account?Needing to update who is a signatory to your business account. Use this form to add or remove a signatory as well as update personal joint accounts operating rule.How do I change a user’s Daily Payment Limit in Westpac?You'll need to be an administrator and registered with a security device in order to make changes to a user’s Daily Payment Limit in Westpac Online Banking from a desktop.How do I change my name with the bank?To change your name, please visit a branch in person and bring along certified or original legal documents issued by the Registrar of Births, Deaths and Marriages.How do I change my Westpac daily payment limit?Sign into the Westpac App and manage your daily payment limit.How do I reset my business user password?No need to phone or visit a branch to reset your password. With your security device handy, you can reset your password online.How do I set up a new user?If you want to add a user to your network, you can do this in online banking from a desktop.Why can’t I sign in to my Mobile Banking?If you have set up a 4-digit PIN and/or fingerprint recognition and are unable to sign in, there may be an issue with the Date & Time settings of your mobile device.How can I export a detailed transaction history?Follow these steps to export a detailed list of account transactions from a custom date range in a file format of your choice.How can I import a payment file?You can import ABA, BPAY or Pay Anyone payment file types into your Online Banking by following the steps listed.How can I import payment details?Create and save a CSV file with your payee’s details, then follow the steps to upload in Online Banking.How do

Here are all the terms and conditions that will form part of your Merchant Agreement with us and can help you as a new Westpac Merchant customer.Merchant Agreement documentNotice to Westpac Merchant CustomersA summary of the change effective 28 February 2025 is listed below.Merchant Business Solutions Card Acceptance by Business Terms and Conditions (Terms and Conditions)SectionWhat has changed Section 26 The Banking Code of Practice Removing reference to asking for a hard copy of the Banking Code of Practice within a branch or over the phone. Frequently Asked QuestionsHow long before settlements reach my account? EFTPOS With Westpac instant settlement you can access your Westpac EFTPOS terminal takings almost instantly after settlement into your Westpac transaction account once every day by 9:30 pm – meaning you can start using your earnings immediately1.Online/eCommerceOnline funds will generally be paid into your account within 24 hours if you have a Westpac account. Settlement occurs at 6:00pm (Sydney time) for online/eCommerce merchant facilities. On weekends and public holidays funds will be received the next business day.How long after a transaction is processed does the cardholder have the right to dispute it?Chargebacks can be processed to your account up to 18 months after the date of the original transaction. That’s why it’s essential to take steps to minimise fraud and chargebacks as set out in our Merchant Agreement documents.Merchant Agreement and feesCan I have my merchant fees reviewed? Yes. Call our Merchant Business Solutions Helpdesk on 1800 029 749.Can I close my merchant service at any time?Yes, but this will be dependent on the terms of your agreement. StatementsHow can I request copies of my merchant statements? Copies of your merchant statements are available for eligible customers using Westpac Online Banking or Corporate Online. If you aren't able to access these statements online, please call us on 1800 029 749, 24/7.How do I get details for a merchant fee or request an adjustment on my merchant statement?Call the Merchant Helpdesk on 1800 029 749 and provide the transaction reference number. Things you should know1. Westpac instant settlement functionality is not available between 9:30 pm and 11:00 pm - Sydney time. You can only perform a settlement once a day, before 9:30 pm (Sydney time). A settlement done after 11:00 will be processed as a settlement for the next day. Subject to system availability, settlement can take place 7 days a week. Settlement must be to an eligible Westpac transaction account. Instant Settlement functionality is not available on Corporate Online. Instant Settlement is only available for Mastercard®, Visa® and eftpos transactions (plus UnionPay if using EFTPOS Connect).Mastercard® is a registered trademark trademark of Mastercard International Incorporated. Visa is a registered trademark of Visa International Service Association.