Deskday

Author: m | 2025-04-25

Search DeskDay Support Center. DeskDay; Control Center; Customer Configurations; Customer Configurations Download DeskDay on PC with LDPlayer, the best Android emulator to provide you the best experience of playing DeskDay on PC.

DeskDay by Deskday - appadvice.com

Perché restare incatenato alla tua scrivania quando puoi risolvere i ticket ovunque ti trovi? Con l'app DeskDay Mobile Service Desk, gli MSP possono dire addio alle loro scrivanie e affrontare anche i problemi più semplici in movimento. Hai bisogno di rispettare il tuo SLA di primo intervento mentre prendi un caffè? Nessun problema! La nostra app Service Desk è il tuo compagno ideale, garantendoti di essere sempre aggiornato, veloce ed efficiente, ovunque ti trovi.Caratteristiche principali:* Notifiche istantanee: ricevi avvisi in tempo reale per nuovi biglietti e messaggi aggiornamenti, tenendoti sempre informato.* Gestisci e risolvi i ticket ovunque: gestisci senza sforzo le richieste di supporto dal tuo dispositivo mobile, consentendoti di lavorare in modo flessibile.*Chatta con gli utenti finali: comunica direttamente con gli utenti tramite l'app, fornendo un supporto rapido ed efficace al volo.*Crea, modifica e assegna biglietti in pochi secondi: semplifica il tuo flusso di lavoro con funzionalità di gestione rapida dei ticket.*Tieni sotto controllo gli SLA: monitora i tuoi SLA e registra le voci di tempo senza sforzo, assicurandoti di rispettare i tuoi impegni.*Accedi ai dettagli completi del biglietto in qualsiasi momento: consulta le informazioni complete sul biglietto ovunque tu sia, prendendo decisioni informate con facilità.Sperimenta la libertà del supporto mobile con DeskDay e trasforma il modo in cui gestisci il tuo service desk. Adding a user through SSOStart Registering new app on Azure Entra portalThe following are the steps to find your application's Client ID.Step 2: On the opened screen, select "App registrations" from the Azure services.​Step 3: Click on the option "New registration" from the Menu at the top left corner of the screen. On the screen that appears, enter the name you wish to display in the "Name" field. For example, the user can use "DeskDay" as the name.Step 4: In the same screen, for setting "Who can use this Application or Access this API?", select the 1st option: "Account in this organizational directory only."​Step 5: Click on Register to complete the registration​Follow the steps to get each values.Client ID:​A new screen with your input name as the display name opens. Copy "Application (client) ID" from the list inside the "Essentials" tab and paste it to the "Client ID" field of the DeskDay SSO window.Issuer URL:The following are the steps to find your application's Issuer URL.Click “Endpoints” in the Menu at the top-left side of the screen, and copy the “OpenID Connect metadata document” link from the secondary screen that appears from the right. Paste this link to the “Issuer URL” field of the DeskDay SSO window.Secret Key Value:The following are the steps to find your application's Secret Key Value.Step 1: Click the “Add a certificate or secret“ option in Client credentials inside the “Essentials” Tab. In the opened screen, click “New client secret” under the Client secrets tab.Step 2: In the secondary window that opens from the right, enter the description for the Client secret in the “Description” field. Set a preferred duration when it should expire, and then click on “Add”.Step 3: A secret value will be generated in the Main window now. Copy the ”Value” from the Client secret tab and paste it to the “Secret Key Value” field.Step 4: Copy the ”Secret ID” from the Client secret tab and paste it to the “Secret Key Value” field.Step 5: Update the expiry details on concern field.Adding Redirect URLAfter completing the above steps;You have successfully added users through SSO after completing these steps.Now, users can log in to IT-Connect using their email address on that domain. They will be redirected to default browser, where they can login with their domain password and click 'Open IT-Connect' and enjoy a seamless ticketing experience.If choose the 'Stay signed in to all your apps' option during the installation of the Office application on your device, they can seamlessly access IT-Connect without encountering any pop-up to enter password.

With Gratitude - DeskDay! : r/DeskDay - Reddit

. Search DeskDay Support Center. DeskDay; Control Center; Customer Configurations; Customer Configurations

DeskDay Alpha Launch Alert : r/DeskDay - Reddit

DeskDay IT-Connect for Microsoft Teams is here : r/DeskDay

Easy MSP Project Management with DeskDay : r/DeskDay - Reddit

. Search DeskDay Support Center. DeskDay; Control Center; Customer Configurations; Customer Configurations Download DeskDay on PC with LDPlayer, the best Android emulator to provide you the best experience of playing DeskDay on PC.

MSP Time Tracking : Timesheets by DeskDay : r/DeskDay - Reddit