Globalprotect download

Home GlobalProtect GlobalProtect App for Windows Download and Install the GlobalProtect App for Windows Before connecting to the GlobalProtect network,you must download and install the GlobalProtect app on your Windowsendpoint. To ensure that you get the right app for your organization’sGlobalProtect or Prisma Access deployment, you must download theapp directly from a GlobalProtect portal within your organization.For this reason, there is no direct GP app download link availableon the Palo Alto Networks site. Before you can download andinstall the GP app, you must obtain the IP address or fully qualifieddomain name (FQDN) of the GlobalProtect portal from your GP administrator.In addition, your administrator should verify which username andpassword information you can use to connect to the portal and gateways.In most instances, the username and password is the same usernameand password that you use to connect to your corporate network.After you gather the required information, use the following stepsto download and install the app:To run GlobalProtectapp 5.0 and later, Windows endpoints require Visual C++ Redistributables12.0.3 for Visual Studio 2013. If you have not already installedany redistributable packages on your endpoint, the GlobalProtectapp installs Visual C++ Redistributables 12.0.3 automatically. Ifyou have already installed Visual C++ Redistributables 12.0.2 oran earlier release, you must either uninstall the existing redistributablepackages from your endpoint or upgrade to Visual C++ Redistributables12.0.3 prior to installing the GlobalProtect app. Log in to the GlobalProtect portal. Launch a web browser and go to the followingURL: On the portal login page, enter your Name (username) and Password,and then click LOG IN. In most instances,you can use the same username and password that you use to connectto your corporate network. Navigate to the app download page.In most instances, the app download page appears immediatelyafter you log in to the portal. Use this page to download the latestapp software package. If your system administratorhas enabled GlobalProtect Clientless VPN access, the applications pageopens after you log in to the portal (instead of the app downloadpage). Select GlobalProtect Agent to openthe download page. Download the app. To begin the download, click the softwarelink that corresponds to the operating system running on your computer.If you are not sure whether the operating system is 32-bit or 64-bit,ask your system administrator before you proceed. Open the software installation file. When prompted, Run the software. When prompted again, Run theGlobalProtect Setup Wizard. Complete the GlobalProtect app setup. In the GlobalProtect Setup Wizard, click Next. Click Next to accept the

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SummaryThis document discusses the configuration steps for applying a vulnerability protection security profile to GlobalProtect interface, in order to protect the GlobalProtect services from attacks using published product security vulnerabilities.BackgroundIn customer deployments that use GlobalProtect for remote access, customers often configure and apply security profiles such as vulnerability protection to network traffic between VPN clients and internal network zones. There are also certain circumstances where a customer may want to apply a vulnerability protection profile to traffic hitting the GlobalProtect portal and gateway services, which are served by the firewall and not just traffic going through the firewall into the network. For example, there may be situations where a customer wants to block attempted attacks before they are able to upgrade PAN-OS to a patched version. This can be accomplished by applying a properly configured vulnerability protection profile to a firewall rule that is configured to apply to traffic hitting the GlobalProtect portal and gateway services hosted by the firewall.Note 1: 4/14/2024: A hotfix for each of the PAN-OS versions (10.2, 11.0, 11.1) affected by CVE-2024-3400 is now available in the Customer Support Portal (CSP) and inside PAN-OS (both NGFWs and Panorama). An ETA for other commonly deployed versions of PAN-OS is available on the product security advisory for CVE-2024-3400. It is recommended to apply this hotfix and also complete the mitigations recommended in the advisory. Note 2: This document uses CVE-2024-3400 as an example in this how-to guide, where vulnerability protection signature #95187 was released in content version 8833-8682, released on 4/11/2024 to detect and prevent attempted attacks. The vulnerability affected GlobalProtect portal and gateway services. This document assumes that the firewall is already configured and used as a GlobalProtect portal and/or gateway service.Configuration Steps:Step 1: Ensure that you have the latest content update installed that includes the relevant threat protectionMake sure the content version that you are running includes the threat signature(s) that need to be applied to the GlobalProtect interfaces in order to block the attack.In the example used in this document, the minimum content version required is 8833-8682, which was released on 4/11/2024.Step 2: Determine the correct zone for GP portal and GP gatewayIf a GP Portal is configured, go to Network > GlobalProtect > Portals and find the portal and associated interface. In the example below, you will see we are using GP-Auto-Portal1 as an example. The interface that the portal connects to is shown to be ethernet1/1.Determine the associated zone for the GlobalProtect portal that includes the interface found in the previous step. Go to Network > Interfaces > Ethernet. In the example below, we can see that interface ethernet1/1 is in GP-untrust zone.If a GlobalProtect gateway is configured, go to Network > GlobalProtect > Gateways and find the gateway and associated interface. In the example below, you will see we are using GP-GW1 as an example. The interface is loopback.1.Determine the zone associated with the GlobalProtect gateway. Go to Network > Interfaces > Loopback. We can see that interface loopback.1 is also in

174363 Created On 03/03/21 22:57 PM - Last Modified 12/17/21 03:10 AM SymptomA user gets the following message while connected to the GlobalProtect App: "The network connection is unreliable and GlobalProtect reconnected using an alternate method. You may experience slowness when accessing the internet or business applications". A degradation of the performance might or might not be noticed. EnvironmentPalo Alto FirewallAny PAN-OS.GlobalProtect App version 5.2.5 CauseThis message is triggered due to a new feature implemented in the GlobalProtect App version 5.2.5 to improve user experience and provide friendly, informative connectivity error messages.Whenever GlobalProtect detects that the IPsec connection is unreliable, the user should be notified so that the user is aware that there might be some performance degradation.More details about this feature can be found in the following document: Improved Connectivity Error messages for the GlobalProtect App Resolution1. In GlobalProtect client version 5.2.5 there is no configurable setting to allow users to disable the display of this notification. No action is required if there is no degradation of performance when falling back from IPSec to SSL, but the user is informed that a fall back from IPSec to SSL took place.2. Consider choosing SSL as the connection method by disabling IPSec, which will prevent a fallback event from taking place, and therefore no notification will be generated:Disable "Enable IPSec" on the gateway side configuration under: GUI:Network > GlobalProtect > Gateways > [gateway-config] > Agent > [agent-config] > Tunnel Settings.3. If IPSec remains enabled and a fallback from IPSec to SSL is not expected to happen then ensure that port 4501 (UDP encapsulated ESP packet) used for IPSec connection is not blocked. Additional InformationHow to Confirm if GlobalProtect Tunnel is Using IPSec or SSL?How to detect when Global Protect client fails to establish IPSec VPN tunnel with the GP Gateway