Hp envy 4500 printer

Author: k | 2025-04-24

★★★★☆ (4.7 / 2435 reviews)

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Envy Printers; 4500 Hp Envy; Hp Envy 5500; Hp Envy 5540 Printer; Hp Envy 5052 Printer; Hp Envy 7640 Printer; Hp All In 1 Printers; Hp 4500; Hp Envy 7800 Printer; Additional site

Amazon.com: Hp Envy 4500 Printer

The store will not work correctly when cookies are disabled. We offer LD remanufactured cartridges and original Hewlett Packard cartridges for your HP Deskjet 1512 printer. LD remanufactured replacement inkjet cartridges for the HP Deskjet 1512 are specially engineered to meet the highest standards of quality and reliability. Our refill kits are an affordable alternative to purchasing a new cartridge. The use of our LD ink cartridges and supplies for your HP Deskjet 1512 does not void the printer warranty. Our products come with a ‘100% Satisfaction Guarantee.’ We also carry original HP DeskJet 1512 ink which offers the quality that you can expect from HP and come with standard manufacturer warranties. Ink Cartridges for the HP Deskjet 1512 HP61XLPK5SI HP61XLSET REMANHP563 Remanufactured HP 61XL Black High Yield Ink Cartridge (CH563WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $24.99 Our Price $18.99 Buy 3 or more: $18.00 each REMANHP564 Remanufactured HP 61XL Tri-Color Ink Cartridge (CH564WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $26.99 Our Price $19.99 Buy 3 or more: $19.00 each REMANHP561 Remanufactured HP 61 Black Ink Cartridge (CH561WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $23.99 Our Price $17.99 Buy 3 or more: $17.00 each REMANHP562 Remanufactured HP 61 Color Ink Cartridge (CH562WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $23.99 Our Price $17.99 Buy 3 or more: $17.00 each CR259FNOEM CH563WN Genuine HP 61XL High Yield Black CH563WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH564WN Genuine HP 61XL High Yield Color CH564WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH561WN Genuine HP 61 Black CH561WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH562WN Genuine HP 61 Color CH562WN Ink Cartridge in Retail Packaging Works

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HP ENVY 4500 Printer Review

I've tried all of these suggestions several times. I also have trouble with auto duplex printing. I think I found a sloution that seems to be working fine and is stable. Change your HP Envy Printer Dirver to the HP Envy 4500 Series. I'm in Windows 10, 64 bit but it should be the same in 32 bit.1. Open Control Panel by typing Control Panel in the Cortana search box. Choose Devices and Printers.2. Right Click on your HP Envy printer and select Printer Properties3. In properties click on the Advanced tab4. Now click on New Driver then click Next in the popup window5. In the next dialogue window choose HP in the left pane then scroll down to find HP Envy 4500 series Class Driver (they're in alphabetical order so the HP Envy drivers are just after the Deskjets).6. Choose Next, Apply and CloseAfter many frustrating hours and several calls to HP Support, this seems to have solved my problem. Duplex works fine, color printing works fine and the driver now displays the option to print in Grayscale or Color.

Amazon.com: Hp 4500 Envy Printer

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board. ‎06-27-2016 07:02 PM - edited ‎06-27-2016 07:45 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: HP Envy 4500 Operating System: Microsoft Windows 10 (64-bit) Hi, my printer has been working last week and for some reason it says offline. I have tried restarting the printer and computer and disconnecting and reconnecting the printer back to the internet but nothing has worked. My printer relies on wireless internet connection. Please help me. EDIT: I got it fixed! I swear to god y'all are no help. My turtle can help me faster than y'all and he fkn dead. Jesus wouldn't treat me like this smh This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.. Envy Printers; 4500 Hp Envy; Hp Envy 5500; Hp Envy 5540 Printer; Hp Envy 5052 Printer; Hp Envy 7640 Printer; Hp All In 1 Printers; Hp 4500; Hp Envy 7800 Printer; Additional site HP ENVY 4500 Printer Driver, free and safe download. HP ENVY 4500 Printer Driver latest version: Professional printer driver for HP ENVY 4500 models.

HP Envy 4500 Printer Troubleshooting

Hi @Ivor11 Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.To connect your HP Envy 4500 printer to your eero 6 Wi-Fi network, you need to ensure the printer is set up to connect to the correct Wi-Fi network and is within range of the eero router. Here’s a step-by-step guide to help you connect your printer to the eero 6 network:1. Prepare the Printer for Wi-Fi SetupFirst, make sure your printer is ready to connect to the new Wi-Fi network.Turn on the Printer: Press the power button to turn on the HP Envy 4500 printer.Activate Wi-Fi Setup Mode: On the printer's control panel, press the Wireless icon (it may look like a wireless signal) or navigate to the Wi-Fi Setup menu via the printer’s screen. If the Wi-Fi menu isn't directly available, you may need to press and hold the Wireless button (on some models) or use the HP Wireless Setup Wizard. Refer to your printer's manual if you're not sure how to activate the wireless setup.Enable Wi-Fi Direct (Optional): If the printer supports Wi-Fi Direct, you can enable it. This will allow you to print wirelessly even if you're not connected to the Wi-Fi network directly.2. Connect the Printer to the eero 6 NetworkYou have two main options to connect your HP Envy 4500 to the eero 6 network: via the printer's display or via the HP Smart app.Option 1: Using the Printer's Control Panel On the printer’s control panel,

hp envy 4500 printer - eBay

Sign up Sign in HP Community Printers Scanning, Faxing, and Copying hp envy 4500 is inly scanning into jpg photo? Options Float Topic for All Users Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page Feature this Topic Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app). Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan ‎12-06-2024 07:26 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post I have an hp envy 4500 printer/scanner. It always scanned into documents folder as a pdf. Now it is scanning as a jpg into photos folder. I pull up scanner to try and change settings but now there isn't even a pdf option. drop down bar only gives jpg, bmp, png, tif options. If I try to change file name to documents my computer gets error message that says ...can't load scan profile. Your profile settings might not be compatible with this scanner. Windows will scan using the default setting. I have been using this pc and printer combo for several years and never had this occur before. So I'm unsure what has happened? Can anyone help me? 3 REPLIES 3 ‎12-07-2024 01:37 PM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you.I understand the issue you're experiencing with your HP Envy 4500 scanner likely results from a change in the scanning software settings or updates to your system or scanner driver. Here’s a step-by-step guide to help you resolve this issue:1. Check HP Scanning Software Ensure you're using the latest version of the HP Smart App or HP Scan and Capture software: If you previously used a different HP software, confirm it's still installed and not replaced during updates. Open the app and look for scanning options. Check if there's a Save as PDF or File Type option under the settings.2. Use Windows Scan App

connecting hp envy 4500 printer to

--> Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. ‎02-28-2017 09:15 AM HP Recommended Mark as New Subscribe Permalink Print Product: HP Envy 4500 Printer Operating System: Microsoft Windows 10 (64-bit) My PC (HP EliteBook) thinks my HP 4500 Envy printer is offline when it is actually on-line. Whenever I attempt to print I receive a"Printer Offline" message and the print job terminates. The printer is actually on-line and works fine from another PC. I can also print by e-mail. This problem appeared for the first time suddenly today. Have had no issues with printing prior to this. 1 ACCEPTED SOLUTION Rob751 Author 2 0 1 678 Level 1 ‎03-02-2017 10:11 AM HP Recommended Mark as New Subscribe Permalink Print Thank you Bob. I ran the HP Print and Scan Doctor and it could not detect or resolve the problem. It ended up referring me to HP Tech Support. I have since updated to Windows 10 v1607 and it looks like this has corrected the problem. So this looks like more of an OS or PC issue rather then a problem with the printer per se. Was this reply helpful? Yes No 3 REPLIES 3 ‎02-28-2017 09:50 PM HP Recommended Mark as New Subscribe Permalink Print Running the diagnostics at may help resolve the issue. Download and run the HP Print and Scan Doctor. Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the "Accept as Solution" button If my answer was helpful please click "Yes" to the "Was this post helpful" question. Was this reply helpful? Yes No Rob751 Author 2 0 1 679 Level 1 ‎03-02-2017 10:11 AM HP Recommended Mark as New Subscribe Permalink Print Thank you Bob. I ran the HP Print and Scan Doctor and it could not detect or resolve the problem. It ended up referring me to HP Tech Support. I have since updated to Windows 10 v1607 and it looks like this has corrected the problem. So this looks like more of an OS or PC issue rather then a problem with the printer per se. Was this reply helpful? Yes No ‎03-02-2017 10:14 AM HP Recommended Mark as New Subscribe Permalink Print I am glad your issue was resolved. Visit the forums in the future if you need help. Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on

HP envy 4500 - printer is not connected - HP Support

Hi @kelley18,Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.It sounds like you've already tried some troubleshooting steps, but if you're still encountering the issue, here are a few more things you can try. Check for Firmware Updates: Sometimes, printer manufacturers release firmware updates that address issues like false error messages. Check if there are any updates available for your HP Envy 4500 printer and install them if necessary. Verify Cartridge Installation: Make sure that the color ink cartridge is installed correctly. Remove it and reseat it firmly into the printer, ensuring that it clicks into place securely. Inspect for Damage: Check the cartridge for any visible damage or defects. If you see any, try replacing it with a new one. Clean Cartridge Contacts: Use a lint-free cloth lightly dampened with distilled water to gently clean the electrical contacts on the cartridge and inside the printer. Make sure both are completely dry before reinstalling the cartridge. Try a Different Cartridge: If possible, try using a different color ink cartridge to see if the issue persists. This can help determine if the problem is with the cartridge itself or with the printer.By following these steps, you should be able to troubleshoot the issue with the ink cartridge error on your HP Envy 4500 printer.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!Alden4HP Support Raj_05HP Support Community Moderator. Envy Printers; 4500 Hp Envy; Hp Envy 5500; Hp Envy 5540 Printer; Hp Envy 5052 Printer; Hp Envy 7640 Printer; Hp All In 1 Printers; Hp 4500; Hp Envy 7800 Printer; Additional site

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HP Printer(HP Envy 4500 series) not printing.

Open the Windows Scan App (pre-installed on Windows 10/11): Search for Scan in the Start Menu. Choose your HP Envy 4500 from the list of scanners. In the "File type" dropdown, check if PDF is an option. If not, continue to the next step. 3. Reinstall Scanner Drivers Reinstall the drivers for your printer/scanner to reset the profiles: Uninstall the current drivers from Settings > Apps. Download and install the latest drivers from the HP Support Website. During installation, choose the Full Feature Software and Driver package. 4. Adjust Scan Settings If the issue persists: Open Control Panel > Devices and Printers. Right-click on your HP Envy 4500 and select Scan Properties. Check the settings for available file types. If PDF is not listed, reinstalling drivers should restore the default profiles. 5. Reset Scanner Profiles The error about "can't load scan profile" might indicate corrupted profiles. To reset: Open the HP Scan software. Select Preferences or Advanced Settings. Delete or reset all profiles to their defaults. 6. Check for System Updates Ensure your Windows and printer firmware are up to date: Go to Settings > Update & Security > Windows Update. Check the HP website for firmware updates for your Envy 4500. 7. Troubleshoot Conflicts If you've recently installed other imaging software, it might have overridden the scanner settings. Disable or uninstall conflicting applications temporarily to test.I hope this helps. Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! A_GayathriHP Support Community Administrator. Was this reply helpful? Yes No ‎12-09-2024 07:59 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi Gaya1239, So the advice you gave me what somewhat helpful. I was able to use the windows scan app to finally get a pdf option to show up in the drop drown window. However, when I scan , now the message comes up, document was scanned to other... I have no idea what this means or then when the document went? Any ideas? Was this reply helpful? Yes No ‎12-19-2024 07:42 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it

HP ENVY 4500 Printer Driver - Download

Facebook.comIs this a good alternative for AirPrint? Thanks for voting!google desktopfacebook desktopfacebook downloadsocial mediaHP LaserJet 1015 Printer drivers3.7FreeInstall the latest driver for download driver HP laserjet 1015DownloadAlternatives to HP LaserJet 1015 Printer driversIs this a good alternative for AirPrint? Thanks for voting!driver download for windows 7drivershp drivers download for windowsdriver installerdrivers for windows 10HP Deskjet Ink Advantage 1015 Printer drivers4FreeInstall the latest driver for HP printer 1015DownloadAlternatives to HP Deskjet Ink Advantage 1015 Printer driversIs this a good alternative for AirPrint? Thanks for voting!hp deskjetwindows installerhp printer for windows 7hp printer drivers for windows 7hp printer drivers for windows 10HP Officejet 4500 All-in-One Printer drivers3.4FreeInstall the latest driver for HP Officejet 4500 All-in-One PrinterDownloadAlternatives to HP Officejet 4500 All-in-One Printer driversIs this a good alternative for AirPrint? Thanks for voting!drivershp printer driversDriver For Windows 7printer driverhp driver for windows 7SoundMAX Audio Driver for Windows 7/Vista4FreeDownload SoundMAX* Audio Driver for Windows 7/Vista*DownloadAlternatives to SoundMAX Audio Driver for Windows 7/VistaIs this a good alternative for AirPrint? Thanks for voting!windows utilities for windows 10audio for windows freeintel driversdriver download for windows. Envy Printers; 4500 Hp Envy; Hp Envy 5500; Hp Envy 5540 Printer; Hp Envy 5052 Printer; Hp Envy 7640 Printer; Hp All In 1 Printers; Hp 4500; Hp Envy 7800 Printer; Additional site

HP Envy 4500 Series Printer Drivers

Hi @Mary6924,Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.Yes, you can use your HP OfficeJet 4500 printer with Windows 11. Here are the steps to add and set up your printer on your new Windows 11 computer:1. Connect the Printer to Your ComputerEnsure your printer is turned on. Connect the printer to your computer using a USB cable. Connect Printer to Wi-Fi: Ensure your printer is connected to your Wi-Fi network. You can do this through the printer's control panel by navigating to the wireless settings and following the prompts to connect to your Wi-Fi network. 2. Install HP Drivers and Software Open a web browser and go to the HP Support website. Enter your printer model (HP OfficeJet 4500) in the search bar and press Enter. From the search results, select your specific printer model. Choose the appropriate drivers and software for Windows 11. Download the full feature driver or the basic driver, depending on your preference. Once the download is complete, open the installer and follow the on-screen instructions to install the drivers and software.3. Add the Printer in Windows 11 Click on the Start menu and select Settings (the gear icon). In the Settings window, click on Bluetooth & devices. Click on Printers & scanners. Click on Add device. Windows will search for available printers. Select your HP OfficeJet 4500 from the list. Follow the prompts to complete the installation.4. Verify Printer Functionality Once the printer is added, you can print a test page to ensure it is working correctly. Go to Settings > Bluetooth & devices > Printers & scanners. Select your HP OfficeJet 4500 and click on Printer properties. Click on Print Test Page.I hope this helps.Take care and have a good day.Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Rachel571HP Support . Sneha_01- HP support

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User2153

The store will not work correctly when cookies are disabled. We offer LD remanufactured cartridges and original Hewlett Packard cartridges for your HP Deskjet 1512 printer. LD remanufactured replacement inkjet cartridges for the HP Deskjet 1512 are specially engineered to meet the highest standards of quality and reliability. Our refill kits are an affordable alternative to purchasing a new cartridge. The use of our LD ink cartridges and supplies for your HP Deskjet 1512 does not void the printer warranty. Our products come with a ‘100% Satisfaction Guarantee.’ We also carry original HP DeskJet 1512 ink which offers the quality that you can expect from HP and come with standard manufacturer warranties. Ink Cartridges for the HP Deskjet 1512 HP61XLPK5SI HP61XLSET REMANHP563 Remanufactured HP 61XL Black High Yield Ink Cartridge (CH563WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $24.99 Our Price $18.99 Buy 3 or more: $18.00 each REMANHP564 Remanufactured HP 61XL Tri-Color Ink Cartridge (CH564WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $26.99 Our Price $19.99 Buy 3 or more: $19.00 each REMANHP561 Remanufactured HP 61 Black Ink Cartridge (CH561WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $23.99 Our Price $17.99 Buy 3 or more: $17.00 each REMANHP562 Remanufactured HP 61 Color Ink Cartridge (CH562WN) Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! Reg. Price $23.99 Our Price $17.99 Buy 3 or more: $17.00 each CR259FNOEM CH563WN Genuine HP 61XL High Yield Black CH563WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH564WN Genuine HP 61XL High Yield Color CH564WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH561WN Genuine HP 61 Black CH561WN Ink Cartridge in Retail Packaging Works with ENVY 5530, 4500, 4502, 4502, 5535, OfficeJet 2622, 4630, 4632, DeskJet 3510, 1512, 3052A, 2540, 1055 printers and more! CH562WN Genuine HP 61 Color CH562WN Ink Cartridge in Retail Packaging Works

2025-03-30
User9690

I've tried all of these suggestions several times. I also have trouble with auto duplex printing. I think I found a sloution that seems to be working fine and is stable. Change your HP Envy Printer Dirver to the HP Envy 4500 Series. I'm in Windows 10, 64 bit but it should be the same in 32 bit.1. Open Control Panel by typing Control Panel in the Cortana search box. Choose Devices and Printers.2. Right Click on your HP Envy printer and select Printer Properties3. In properties click on the Advanced tab4. Now click on New Driver then click Next in the popup window5. In the next dialogue window choose HP in the left pane then scroll down to find HP Envy 4500 series Class Driver (they're in alphabetical order so the HP Envy drivers are just after the Deskjets).6. Choose Next, Apply and CloseAfter many frustrating hours and several calls to HP Support, this seems to have solved my problem. Duplex works fine, color printing works fine and the driver now displays the option to print in Grayscale or Color.

2025-04-07
User2685

Hi @Ivor11 Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.To connect your HP Envy 4500 printer to your eero 6 Wi-Fi network, you need to ensure the printer is set up to connect to the correct Wi-Fi network and is within range of the eero router. Here’s a step-by-step guide to help you connect your printer to the eero 6 network:1. Prepare the Printer for Wi-Fi SetupFirst, make sure your printer is ready to connect to the new Wi-Fi network.Turn on the Printer: Press the power button to turn on the HP Envy 4500 printer.Activate Wi-Fi Setup Mode: On the printer's control panel, press the Wireless icon (it may look like a wireless signal) or navigate to the Wi-Fi Setup menu via the printer’s screen. If the Wi-Fi menu isn't directly available, you may need to press and hold the Wireless button (on some models) or use the HP Wireless Setup Wizard. Refer to your printer's manual if you're not sure how to activate the wireless setup.Enable Wi-Fi Direct (Optional): If the printer supports Wi-Fi Direct, you can enable it. This will allow you to print wirelessly even if you're not connected to the Wi-Fi network directly.2. Connect the Printer to the eero 6 NetworkYou have two main options to connect your HP Envy 4500 to the eero 6 network: via the printer's display or via the HP Smart app.Option 1: Using the Printer's Control Panel On the printer’s control panel,

2025-04-20
User8854

Sign up Sign in HP Community Printers Scanning, Faxing, and Copying hp envy 4500 is inly scanning into jpg photo? Options Float Topic for All Users Mark Topic as New Mark Topic as Read Float this Topic for Current User Bookmark Subscribe Mute Printer Friendly Page Feature this Topic Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app). Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan ‎12-06-2024 07:26 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post I have an hp envy 4500 printer/scanner. It always scanned into documents folder as a pdf. Now it is scanning as a jpg into photos folder. I pull up scanner to try and change settings but now there isn't even a pdf option. drop down bar only gives jpg, bmp, png, tif options. If I try to change file name to documents my computer gets error message that says ...can't load scan profile. Your profile settings might not be compatible with this scanner. Windows will scan using the default setting. I have been using this pc and printer combo for several years and never had this occur before. So I'm unsure what has happened? Can anyone help me? 3 REPLIES 3 ‎12-07-2024 01:37 PM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you.I understand the issue you're experiencing with your HP Envy 4500 scanner likely results from a change in the scanning software settings or updates to your system or scanner driver. Here’s a step-by-step guide to help you resolve this issue:1. Check HP Scanning Software Ensure you're using the latest version of the HP Smart App or HP Scan and Capture software: If you previously used a different HP software, confirm it's still installed and not replaced during updates. Open the app and look for scanning options. Check if there's a Save as PDF or File Type option under the settings.2. Use Windows Scan App

2025-04-09
User1616

Hi @kelley18,Welcome to HP Support Community.Thank you for posting your query, I will be glad to help you.It sounds like you've already tried some troubleshooting steps, but if you're still encountering the issue, here are a few more things you can try. Check for Firmware Updates: Sometimes, printer manufacturers release firmware updates that address issues like false error messages. Check if there are any updates available for your HP Envy 4500 printer and install them if necessary. Verify Cartridge Installation: Make sure that the color ink cartridge is installed correctly. Remove it and reseat it firmly into the printer, ensuring that it clicks into place securely. Inspect for Damage: Check the cartridge for any visible damage or defects. If you see any, try replacing it with a new one. Clean Cartridge Contacts: Use a lint-free cloth lightly dampened with distilled water to gently clean the electrical contacts on the cartridge and inside the printer. Make sure both are completely dry before reinstalling the cartridge. Try a Different Cartridge: If possible, try using a different color ink cartridge to see if the issue persists. This can help determine if the problem is with the cartridge itself or with the printer.By following these steps, you should be able to troubleshoot the issue with the ink cartridge error on your HP Envy 4500 printer.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!Alden4HP Support Raj_05HP Support Community Moderator

2025-03-28
User5583

Open the Windows Scan App (pre-installed on Windows 10/11): Search for Scan in the Start Menu. Choose your HP Envy 4500 from the list of scanners. In the "File type" dropdown, check if PDF is an option. If not, continue to the next step. 3. Reinstall Scanner Drivers Reinstall the drivers for your printer/scanner to reset the profiles: Uninstall the current drivers from Settings > Apps. Download and install the latest drivers from the HP Support Website. During installation, choose the Full Feature Software and Driver package. 4. Adjust Scan Settings If the issue persists: Open Control Panel > Devices and Printers. Right-click on your HP Envy 4500 and select Scan Properties. Check the settings for available file types. If PDF is not listed, reinstalling drivers should restore the default profiles. 5. Reset Scanner Profiles The error about "can't load scan profile" might indicate corrupted profiles. To reset: Open the HP Scan software. Select Preferences or Advanced Settings. Delete or reset all profiles to their defaults. 6. Check for System Updates Ensure your Windows and printer firmware are up to date: Go to Settings > Update & Security > Windows Update. Check the HP website for firmware updates for your Envy 4500. 7. Troubleshoot Conflicts If you've recently installed other imaging software, it might have overridden the scanner settings. Disable or uninstall conflicting applications temporarily to test.I hope this helps. Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! A_GayathriHP Support Community Administrator. Was this reply helpful? Yes No ‎12-09-2024 07:59 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi Gaya1239, So the advice you gave me what somewhat helpful. I was able to use the windows scan app to finally get a pdf option to show up in the drop drown window. However, when I scan , now the message comes up, document was scanned to other... I have no idea what this means or then when the document went? Any ideas? Was this reply helpful? Yes No ‎12-19-2024 07:42 AM HP Recommended Mark as New Bookmark Subscribe Permalink Accept as Solution Print Flag Post Hi @12beachy ,Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it

2025-04-22

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