Hp envy 5660 printer driver

We no longer support Internet Explorer v10 and older, or you have compatibility view enabled. Disable Compatibility view, upgrade to a newer version, or use a different browser. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. ‎03-19-2019 10:41 PM - last edited on ‎03-19-2019 10:44 PM by Cheron-Z HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Hello. I have a MacBook Air running macOS Mojave’s 10.14 and cannot get my new Envy 5660 to print double sided documents. I click double sided on the drop down menu but it still prints only single sidesI tried resetting the Mac's rinting system by doing the following from a previous post on this website1. Click the Apple menu in the top-left corner on the computer screen.2. Click System Preferences, then click Printers & Scanners.3. Control-click anywhere in the list of devices, then choose “Reset printing system” from the shortcut menu that appears.After resetting the printing system, the printer will need to be added back to the Printers and Scanners window. You will want to make sure that you are selecting the "HP Envy 5660 series" driver instead of the "AirPrint" driver in the "Use" drop down menu on the "Add" printer window.My printer still will not print 2 sided. 1 ACCEPTED SOLUTION

@samcham To address this incident, please follow the following procedure:1. Uninstall printing software:Unplug the USB cable at the back of the printer, if necessary.On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.Type appwiz.cpl, then OK. The Programs and Features window opens.Click the right mouse button on HP ENVY 5660 series Basic Software, then Uninstall and Yes.Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.Follow the instructions on the screen to complete the uninstall of the printer.Restart the computer.2. Launch the registry editor:On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.Type regedit, then OK. The registry editor opens.Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)3. Delete the HP ENVY 5660 series folder in the way:C: \Program Files\HPC:\Program Files (x86)\HP4. Rename folder 3 in 3_old in the path below (a restart may be required):C:\Windows\System32\spool\drivers\x64.C:\Windows\System32\spool\drivers\W32X86.NOTE: If the file refuses this action do as follows:On the keyboard, tap the Windows and X keys simultaneously.Click Command prompt (admin), and then Yes.Type net stop spooler, then press Enter.Rename the file.Type net start spooler, then tap Enter.5. Launch a new the printer installation with the HP ENVY 5660 series Full Feature Drivers and Software.Do not hesitate to contact us in case of need.Best regards, I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

@matthewlpowersThank you for joining HP Forums. I'll be glad to help you 🙂 As I understand the HP Envy 5660 isn't printing anything but test pages and has the message - "Attention required",Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Did you attempt to reinstall the driver/software from root level?Or attempt a firmware upgrade to resolve this issue?While you respond to that, The best way to do that is using the HP Guided Troubleshooter: Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).Also, here are the steps for a root-level software/driver re-installation:1.) In Windows, search for and open Programs and features 2.) Select your HP Printer 3.) Select Uninstall 4.) In Windows, search for and open Devices and printers 5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 6.) Open up the run command with the "Windows key + R" key combo. 7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 8.) Click on the "Drivers" tab 9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 10.) Select Ok 11.) Select Apply and Ok on the Print Server Properties windows 12.) Close Devices and Printers Then, Click here to access the HP website, find the drivers compatible with your windows and install it.Keep me posted,If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!Good Luck. Riddle_Decipher I am an HP Employee Learning is a journey, not a destination.Let's keep asking questions and growing together.

I've tried all of these suggestions several times. I also have trouble with auto duplex printing. I think I found a sloution that seems to be working fine and is stable. Change your HP Envy Printer Dirver to the HP Envy 4500 Series. I'm in Windows 10, 64 bit but it should be the same in 32 bit.1. Open Control Panel by typing Control Panel in the Cortana search box. Choose Devices and Printers.2. Right Click on your HP Envy printer and select Printer Properties3. In properties click on the Advanced tab4. Now click on New Driver then click Next in the popup window5. In the next dialogue window choose HP in the left pane then scroll down to find HP Envy 4500 series Class Driver (they're in alphabetical order so the HP Envy drivers are just after the Deskjets).6. Choose Next, Apply and CloseAfter many frustrating hours and several calls to HP Support, this seems to have solved my problem. Duplex works fine, color printing works fine and the driver now displays the option to print in Grayscale or Color.