Install ringcentral

Meeting and configure preferred meeting detailsAdd a meeting password for RingCentral Video scheduled meetings from the backendLocalization support Update RingCentral bot welcome messageDisplay meeting label based on video provider Fix RingCentral Meetings dial-in number formatFix RingCentral Video meeting expiration issue Release date: January 17, 2020 Improvements to the bot installation flow.Support for RingCentral message extensions in a Microsoft Teams group chat.Start and join RingCentral Meetings using the RingCentral message extension.Start and join RingCentral Conference calls using the RingCentral message extension. Release date: December 4, 2020 Install the RingCentral app to a direct message chatInitiate the RingCentral integration in the message extensionView a contacts Microsoft Teams phone numberView a contacts RingCentral phone numberMake a phone call with RingCentral Phone app “help” command shows all available bot commands.“call” command posts conference call information. This allows Microsoft Teams users to dial-in to a RingCentral conference call.“meet” command posts meeting information. This allows Microsoft Teams users to meet over a RingCentral video meeting.Initiate a voice or video call with a single click from within Microsoft Teams contact cards.Support for all commands in the direct messaging window as well as team messaging window.

Improvement: The embedded app now stores users' login/access tokens for 30 days (previously 7 days) before auto-logging out due to inactivity. Version 23.4.20 (183, J23.4.20) Release date: November 27, 2023 Introduced the following features: Click-to-dial support automatically launches the desktop plugin when users click on phone or fax numbers in websites and supported applications.Embedded app deployment support for customers with multiple RingCentral accounts and a single Microsoft Azure account. Version 23.4.10 (176, J23.4.10) Release date: October 25, 2023 Introduced the following features: Feature for users to report any technical issuesSupport for the new Teams version (work or school)Call analytics dashboard update where admins can view the desktop plugin as a calling endpoint in reportsThe Desktop plugin is available to download from the RingCentral Downloads website Version 23.3.20 (143, J23.3.20.11) Release date: August 23, 2023 Introduced the following features: Support RingCentral Companion app for Cloud PBX 2.0 usersIntroduced a new settings section called ‘General’ to view the app version and report an issueEnhanced Call rules, voicemail, and work hours setupFeature highlights pop-ups for providing an overview of app features Release date: July 12, 2023 Introduced the following features: General availability for RingCentral for Teams 2.0Support Admin deployment and embedded app 2.0 for partner brandsFeature highlights for better engagementLocalization supportSmoother and user-friendly desktop plugin and embedded app upgrade experiencePerformance improvement allowing faster loading of app and the device into sleep mode due to inactivity Version 23.2.22 (RC) to Version 23.3.10 Release date: June 8 to July 12, 2023 Fixed receive notifications issue faced by selected customersUser experience fixes for dialpad on the 2.0 mobile embedded appFixed presence state change on Teams not reflecting in the embedded app for selected customersFixed app crashing before contact list loadsFixed performance issues causing delayed loading of tabs in embedded app when users is switching between multiple tabs Release date: June 26, 2023 Introduced the following features: Support RingCentral for Teams mobile mode in RingCentral mobile appSupport admin enablement of mobile mode from RingCentral Admin PortalRedirect admins from RingCentral Admin Portal to Teams admin center to install embedded app 2.0 beta for accounts with >15k Microsoft usersImproved

Installation success, and failure. VERSION 24.2.30 (249, J24.2.30) Release date: June 6, 2024 Introduced the following features: Multi-user single session VDI support for Citrix, Azure, and VMware VDIs (controlled availability)Turn Presence sync on or off for selected usersChoose call behavior for queue calls based on MS Teams Presence states: In a call, Busy, and Offline.Turn on Smart Notes and view post-call recaps (controlled availability) VERSION 24.2.10 (243, J24.2.10) Release date: May 24, 2024 Introduced the following features: Introduced the Avaya Cloud Office for Microsoft Teams embedded app VERSION 23.2.20 (J23.2.20) Release date: April 4, 2024 Introduced the following features: Improved banners for admin configuration settings in the embedded appReduced permissions scope for connecting RingCentral with Microsoft to install the embedded app VERSION 24.2.10 (243, J24.2.10) Release date: April 4, 2024 Introduced the following features: Improved banners for admin configuration settings in the embedded appReduced permissions scope for connecting RingCentral with Microsoft to install the embedded app VERSION 24.1.30 (235, J24.1.30) Release date: March 22, 2024 Introduced the following features: Jabra headset supportBYOC supportHeadset support - HID available when using the embedded app with VMware and Azure VDIDesktop plugin upgraded to Electron 27 framework VERSION 24.1.20 (213, J24.1.20) Release date: February 26, 2024 Introduced the following features: Plantronics Hub headset supportDeskphone paring support (beta) VERSION 24.1.10 (207, J24.1.10) Release date: January 20, 2024 Introduced the following features: Notify admins whenever a new version of the desktop plugin is available via email and within the RingCentral Admin portal so they can deploy the latest updates to their users. Support new strategic partner brands Version 23.4.30 (193, J23.4.30) Release date: December 20, 2023 Introduced the following features: VDI support: Users can now run the integration on Citrix, Azure, and VMware VDI's. Learn moreHeadset support (HID only): Users can now use Teams integration with USB Human Interface Devices (HID) — headsets that connect to their device through a USB port. They can manage call controls such as mute and hangup, once connected.Contact list improvement: We combined duplicate contacts into a single contact view if they exist in both RingCentral and Microsoft 365 directories.Login session

Session idInvite button without response when opening another message extension in RingCentral bot conversation Release date: February 28, 2022 Embedded phone module (phone, Text, Fax) and setting module from RingCentral AppSupport the user to choose call method either by RingCentral App or RingCentral App Web by their own Fix the bug that is unable to display full meeting description Release date: January 18, 2022 Dynamic modules infrastructure support Check voicemails via the new voicemail tabCall back from voicemail tabDelete voicemails Performance enhancement by turning off MS Teams contacts by default Release date: September 15, 2021 Filter call history by extension, contact name, or phone number Call history actions: call back number, contact or extension and delete one or all records View contact cards with merged RingCentral and Microsoft Teams contact detailsDialer search results render RingCentral and Microsoft Teams contact details Performance enhancement in contact search and recent calls displaySupport up to 20K contacts in scalability Release date: August 5, 2021 New phone tab with an embedded RingCentral dialpad.Search the Ringcentral directory from the dialpadView call history listMake audio & video calls using Ringcentral App. Removed support for RC Phone.Support MS Teams Desktop and Web apps Release date: January 20, 2021 The RingCentral message extension in Microsoft Teams now supports iOS and Android Initiate a RingCentral call in the Microsoft Teams mobile appStart a RingCentral video meeting in the Microsoft Teams mobile appSchedule a RingCentral video meeting in the Microsoft Teams mobile app The username of the individual who added RingCentral to the chat will appear.Improved welcome message info in the RingCentral bot’s setup message. Release date: June 24, 2020 Schedule RingCentral Video meeting with PMIAdd a RingCentral Video meeting dial-in passwordRemoved Save as Default in meeting settings Open RingCentral Meetings app directly to join RingCentral Meetings Release date: May 20, 2020 Add meeting settings to the schedule meeting pageSchedule RingCentral Video meetings with a password Open RingCentral Phone app directly when making callsOnly show-bot welcome message when the bot is first installed Release date: April 24, 2020 Start instant meetings in a team chatSchedule meetings in a team chatSchedule a

Access, service, and grow your account from here. Work together. From anywhere. Team messaging, video meetings and phone - all in one app. Get the new RingCentral app RingCentral App for End⁠-⁠Users Sign up to beta test our new Mac auto-update (PKG) that updates without local admin privileges. Tools to transition to RingCentral Video RingCentral Calendar Migration Tool RingCentral Rooms Powered by RingCentral Video RingCentral for Teams Desktop Plugin RingCentral for Teams Desktop Pluginfor IT (Non Auto Update) RingCentral App VDI Universal Plugin(VMware, Microsoft Azure) RingCentral App VMware Plugin RingCentral App VDI Universal Service (VMware, Microsoft Azure) RingCentral Meetings Rooms 24.3.10.37324.3.10.46224.3.1124.3.12 Mac 9/14/24Win 9/14/24iOS 9/13/24Android 10/21/24 Popular Integration Apps For additional integrations, check out the App Gallery. Select the version that’s right for your Mac Check which chip your Mac has: 1. Open the Apple menu on the top left corner of your screen.2. Select About This Mac.3. Look for the section titled Processor or Chip.4. It will either say Intel or Apple M series.

From the drop-down menu if not already selected.Select OAuth as the Authentication type.Click on Connect to production if connecting to a production instance of RingCentral or click on Connect to sandbox if connecting to a sandbox instance of RingCentral.Follow the RingCentral login prompts and enter in the RingCentral administrator credentials.Once logged in to RingCentral the page will redirect back to the Phone Settings page.Click Save (The the bar at the top of the page will turn green indicating Tenfold is connected to RingCentral).Log in to your Tenfold Administrator account.Click on the Users tab in the Tenfold Dashboard.Click the blue and white button with the plus sign.Enter the user’s RingCentral extension in the box and select the RingCentral extension from the drop-down.Each individual user will then need to connect their Tenfold user to their RingCentral account via the steps below.Log in to your Tenfold account.Click on the Profile tab in the Tenfold Dashboard.Click the blue and white button with the plus sign (If the extension is already added go to step 5).Enter the user’s RingCentral extension in the box and select the RingCentral extension from the drop-down.Click on Connect to RingCentral Office button.Follow the RingCentral log in prompts and enter in the RingCentral user credentials.Once logged in to RingCentral the page will redirect back to the Profile page.Click to Dial with OAuthFor Click to Dial to work with the OAuth integration the user’s computer (PC) needs to be authorized in RingCentral Office. For instructions, see RingCentral’s support article.