Is taptap send safe

Due to network issues. i decided to resend money again through send waves transfer and it was delivered . they are refusing to cancel my transaction as well. Date of experience: 18 March 2025Hi Jo, we sincerely apologize for the delay with your transfer. We want to assure you that your funds are completely safe with us. While transfers are usually fast, occasional delays may occur. We could not locate your account to assist you directly. Send us an email to support@taptapsend.com to address your concerns. Thank you, Taptap sendTerrible serviceTerrible service, I sent money to Pakistan from UK yesterday it shows delivered within minutes for cash pickup but the recipient went to the bank the next day they say no money has arrived i contact customer service they say they will have to contact the bank in Pakistan it will take days to sort out i have other apps we’re the money reach’s instantly and can be withdraw instantly I will not use this service again Date of experience: 20 March 2025Hello Mohammed, thank you for your review. We’re sorry to hear about your experience. We always want to provide great service because we know how important your transfers are. Since we were unable to locate your account without more information, please contact us through the Support section in the App so we can resolve this issue as quickly as possible and restore your trust in our service. Thank you! Taptap Send.Taptap send was used to fraudulently…Taptap send was used to fraudulently send money from my bank account . They send an email saying welcome but let money be sent without confirmation you want the account , as someone used my email address and stolen bank details Taptap send are saying they can not stop the transaction , luckily Lloyds bank listened to me and refunded my money , I don't think Taptap send staff read emails properly because they would realise instantly I was a victim of fraud Date of experience: 20 March 2025Hi Gary, we're sorry to hear about your experience and appreciate you bringing this to

Event of any modern slavery orhuman trafficking suspicion arising in respect of an existing relationship, Taptap Send wouldseek to terminate the same immediately. All suppliers are subject to screening by Taptap Send to ensure they reflect Taptap Send’svalues and are suitable business partners. Taptap Send is also committed to ensuring that allpartners hold themselves to the same high standards that Taptap Send sets itself. ‍OUR DUE DILIGENCE PROCESSES Taptap Send has in place processes to identify and assess potential areas of risk within theorganisation and its supply chains. These involve carrying out due diligence on suppliers and partners to understand their ownprocesses and get comfortable that they align with Taptap Send’s values. All contracts thatTaptap Send enters into require third parties to confirm compliance with all applicable laws andregulations. Tackling modern slavery means understanding the entire supply chain beyond the companiesTaptap Send directly contracts with. Taptap Send expects both its direct and indirect supplychain to uphold the same ethical principles as it. ‍RISK ASSESSMENT AND EFFECTIVENESS On an annual basis, Taptap Send carries out a risk assessment for each regulated entity in itsgroup. As part of this process, the supply chain modern slavery and human trafficking risk isconsidered as one of the factors contributing to the wider assessment. An effectiveness reviewwill also be conducted by Taptap Send as part of its annual audit of compliance policies andprocedures. ‍TRAINING Taptap Send provides training on modern slavery and human trafficking to all of its employeesand workers. This sits alongside other mandatory compliance training (e.g. on financial crime).Looking ahead, Taptap Send is committed to strengthening its processes and raising awarenessof this issue, by making sure its employees and workers are well equipped and trained toidentify modern slavery and human trafficking (whether in the workplace or in third parties). ‍Signed by: Mitchell RileyTitle: DirectorDate: 14 January 2022

INTRODUCTION Modern slavery and human trafficking are crimes and fundamental violations of human rights.Taptap Send has a zero tolerance approach to both of them.‍Taptap Send is committed to treating everyone with dignity and respect and to improving itspractices to combat slavery and human trafficking, to ensure that they are not taking place inany part of its business or its supply chains. Taptap Send expects the same commitment from allof its suppliers, contractors, partners and other stakeholders. In this statement, Taptap Sendsets out the steps taken to achieve that goal. The term “Taptap Send” as used in this statement refers collectively to Taptap Send, Inc. (theparent company) and its subsidiaries, including Taptap Send UK Limited, whose financial yearended on 31 December 2021. This statement is made on behalf of Taptap Send UK Limitedpursuant to section 54(1) of the UK Modern Slavery Act 2015, but applies to every company inthe Taptap Send group. This statement was approved by the Board of Directors of Taptap SendUK Limited on 14 January 2022. ‍OUR BUSINESS AND ORGANISATIONAL STRUCTURE Taptap Send is a leading international money transfer business enabling customers in theUnited States, Canada, the United Kingdom and the European Economic Area to sendremittances to recipients in more than 15 countries in Africa and Asia. None of the work done by Taptap Send is seasonal, nor does it relate to those sectors which areconsidered to have a higher risk of modern slavery (e.g. construction, food and drink, resourceand mining and retail). ‍OUR VALUES AND POLICIES ON SLAVERY AND HUMAN TRAFFICKING Taptap Send is committed to fighting modern slavery and human trafficking by acting ethicallyand with integrity in all its business relationships and by implementing and enforcing effectivesystems and controls to ensure slavery and human trafficking are not taking place anywhere inits business and supply chains. Taptap Send’s policies and procedures, including the Code of Conduct and the Anti-slavery andHuman Trafficking Policy, reinforce this commitment. Taptap Send employees, consultants andother workers at all levels are encouraged to report any suspected illegal or unethical conductso it can be further investigated. The Code of Conduct requires all Taptap Send staff to complywith applicable laws and regulations, to maintain ethical standards (especially when dealing withpartners and stakeholders) and to act with honesty, respect, integrity and transparency. ‍OUR SUPPLY CHAINS Taptap Send’s supply chains involve a range of different institutions and businesses around theworld, which provide support in areas such as financial services, telecommunications,recruitment, compliance, technology, legal and banking. Taptap Send is committed to ensuring that slavery or human trafficking do not take place withinits supply chains and it will not knowingly support or do business with any organisation which isinvolved in or could be associated with such practices. In the

IPhone Screenshots Transfer money abroad quickly, at great rates, straight from your phone. It’s as simple as tap, tap, send - fast and convenient for you and your family back home. With Taptap Send you enjoy:• Fast remittances: normally within minutes!• Safe & secure service: your card is protected by bank-level security and encryption.• Great exchange rates: we negotiate rates every day to try and deliver great ones for you!• No surprises: no hidden fees here. And if there’s a problem with your transfer, we’ll let you know as soon as possible.We’re focused on giving you the best experience to send money internationally. And because our team is from the countries to which we send, we know how to make things as smooth and easy as possible for you.SECURE• Taptap Send is licensed in the UK, Australia, Canada, the US, the UAE and the EU for sending money• PCI compliant -- we do not store your credit or debit card information• We do NOT sell any of your personal information to ANY third partiesMOBILE MONEY, CASH PICKUP AND BANK TRANSFERS: Send money from your debit card or account (depending on your location) to your recipient’s wallet / accountLOCAL: Our teams are from the communities we serve and speak over 30 languagesOUR SUPPORT: We’re here to help. If you ever need us or have questions, please email us at support@taptapsend.com.OUR MISSION: We started Taptap Send because we believe diaspora communities deserve to have someone fighting for them on their most important financial needs: first and foremost, the need to send money to friends and family. Too often, other companies have overlooked, over-charged and not treated these communities with the respect they deserve. We aim to change that, obsessively pursuing solutions to lower costs, reduce delays, and increase convenience.Send from: GBP (British

Have your sender contact us at support@taptapsend.com with more details so we can assist you further. Thank you, Taptap Send.***********SCAM ALEART ***************************SCAM Alert ****************************i have sent money few 5 days ago and still haven't arrived . i have used other platform to sent to the person the same day and he received it. This morning i have used TAPTAP to send £1 which it went through. so if you are saying you have network issue how come the £1 went through this morning and the big among i sent it still pending for the past 5 days.?????I know they will response that they cant find my account and i have called them countless of number. Please don't fall for this Scam like i did .Date of experience: 15 March 2025Hello, thanks for leaving a review. We are sorry you had such a negative experience. We understand how important your transfer is and we apologize for the delay. Please rest assured that your money is always safe with us, and if the transfer doesn't go through, the funds will be returned to you. While transfers are usually fast, occasional delays can occur due to external factors. We would like to assist you directly but we could not locate your account from this review. Please contact us through the Support section in the App or update your review and provide us with your transfer ID. Thank you, Taptap Send.Hi, Hello, thank you for your feedback. Transfers are typically quick, but sometimes they may take longer due to technical issues or system delays. We understand this can be frustrating and appreciate your patience. Rest assured, our team is working to resolve this. If the issue continues, please don't hesitate to contact us again. Thanks, Taptap Send.******AVOID ******AVOID , AVOID ***i wish to even give 0 stars, they used to be very good but not any longer , i sent money since 8am on 18/03/25 till date the money have arrived in there receiver account . i have called several times and was reassured that it will be delivered by end of the day