Message extension

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Skip to main content This browser is no longer supported. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Extend a Teams message extension across Microsoft 365 Article10/17/2024 In this article -->Message extensions allow users to interact with your web service using buttons and forms. Users can search or initiate actions in an external system from Microsoft Teams and Outlook by extending your Teams apps across Microsoft 365. There are two types of message extensions:Search-based message extensions: Allow users to search an external system and share results through the compose message area of the client.Action-based message extensions: Allow users with a modal pop-up to collect or display information, process the interaction, and send the information back to the client as a rich card.NoteTeams search-based message extensions are generally available for Outlook and action-based message extensions are available in preview for Outlook.Outlook mobile users on Android and iOS can receive and take actions on cards from your apps that were sent to them by users on Outlook on the web and Outlook for Windows.Teams message extension across Microsoft 365 also supports link unfurling that display cards to launch Stageview and dialogs.PrerequisitesTo extend your Teams message extension to Outlook, ensure the following:Check for message extensions support within Outlook for Windows desktop, web, and mobile, see the support table in extend Teams apps across Microsoft 365.A Microsoft 365 Developer Program sandbox tenant. For action based message extension, enroll your developer tenant for Microsoft 365 Targeted Releases.A test environment with Microsoft 365 apps installed from the Microsoft 365 Apps Current Channel.(Optional) Microsoft Visual Studio Code with the Teams Toolkit extension.Build or extend a message extensionTo extend your Teams message extension to Outlook, you can either build a new message extension app with Teams Toolkit or extend an existing Teams message extension app to Outlook.Build a message extension app for OutlookExtend an existing Teams message extension app to OutlookYou can build a Teams message extension app for Outlook through Teams Toolkit extension for Visual Studio Code. To build a message extension app for Outlook, ensure the following:Upload your app in TeamsPreview your message extension in OutlookYou can build either a search-based or an action-based message extension.Search-based message extensionAction-based message extensionOpen Visual Studio Code.Select Command Palette... under the View option or Ctrl+Shift+P.Select Teams: Create a New App.Select Message Extension from the dropdown list.Select Custom Search Results to download the sample code for a Teams search-based message extension using the latest app manifest (previously called Teams app manifest).You can also download the sample code from the left pane, under DEVELOPMENT, select View Samples. A Samples tab appears, in the search field enter NPM Search Connector.Select a preferred programming language.Select a

Infrastructure.Supports search commands.:::column-end::::::column:::Bot-based message extensionMore flexible.Message extension uses a Bot Framework.Can use the full capabilities of a bot.Ideal for scenarios where the message extension needs to communicate with multiple services, manage complex logic or user interactions, or maintain state across sessions.Supports action commands, search commands, and link unfurling.:::column-end::::::row-end::::::image type="content" source="../assets/images/Copilot/api-bot-based-message-extension-decision-tree.png" alt-text="Screenshot shows the decision tree, which helps the user to choose between API based and bot based message extension.":::Select an option to start building a message extension::::row::::::column span="4"::: :::image type="content" source="../assets/images/Copilot/build-message-extension-api-tile.png" alt-text="Screenshot shows the OpenAPI icon tile." link="api-based-overview.md" border="false"::::::column-end::::::column span="4"::: :::image type="content" source="../assets/images/Copilot/build-message-extension-bot-tile.png" alt-text="Screenshot shows the Bot Framework tile." link="build-bot-based-message-extension.md" border="false"::::::column-end::::::row-end:::Code sampleSample nameDescription.NETNode.jsPythonManifestMessage extension with action-based commandsThis sample shows how to define action commands, create dialog, and respond to dialog submit action.ViewViewViewViewMessage extension with search-based commandsThis sample shows how to build a Search-based Message Extension. It searches NuGet packages and displays the results in search based messaging extension.ViewViewViewViewMessage extension action previewThis sample shows how to use action preview in Messaging Extensions using Bot Framework v4.ViewViewNAViewMessage extension action for task schedulingThis sample shows how to schedule a task from message extension action command and get a reminder card at a scheduled date and time.ViewViewNAViewNorthwind inventory message extensionThis sample demonstrates how to use a Teams message extension as an agent in Microsoft 365 Copilot.NAViewNANA

Commands are used to present the users with a modal pop-up to collect or display information. When the user submits the form, your web service responds by inserting a message into the conversation directly or into the compose message area. Later, the user can submit the message. For more complex workflows, you can link multiple forms together.Action commands are triggered from the compose message area, the command box, or a message. When the command is invoked from a message, the initial JSON payload sent to your bot includes the entire message from which it was invoked. The following image displays the message extension action command dialog (referred as task module in TeamsJS v1.x)::::image type="content" source="../assets/images/task-module.png" alt-text="Message extension action command dialog":::Search commandsSearch commands allow the users to search an external system for information. To use search commands, enter a query manually into the search box or insert a link to a monitored domain in the compose message area, then embed the search results into a message. In a simple search command flow, the initial invoke message includes the search string submitted by the user. You respond with a list of cards and card previews. The Teams client renders a list of card previews for the user. When the user selects a card from the list, the full-size card is inserted into the compose message area.The cards are triggered from the compose message area or the command box, but not from a message. They can't be triggered from a message.The following image displays the message extension search command dialog::::image type="content" source="../assets/images/search-extension.png" alt-text="Message extension search command":::Link unfurlingNoteLink unfurling is supported only for bot-based message extensions.When a URL is pasted in the compose message area, a web service is invoked. This functionality is known as link unfurling. You can subscribe to receive an invoke message when URLs containing a specific domain are pasted into the compose message area. Your web service can unfurl the URL into a detailed card, providing more information than the standard website preview card. You can add buttons to allow the users to immediately take action without leaving the Teams client.The following images display link unfurling feature when a link is pasted in a message extension::::image type="content" source="../assets/images/messaging-extension/unfurl-link.png" alt-text="unfurl link":::Build message extensionsTo build a message extension, if you don't already have one, there are two ways:Build message extensions using API (API-based): You can easily create a message extension from an existing API. An OpenAPI Description (OAD) document is required for this method.Build message extensions using Bot Framework (Bot-based): If you want a one-on-one conversational experience, you can create a new message extension from a bot.The following table helps you select a message extension type to get started::::row::::::column:::API-based message extensionSimpler and faster to create and maintain.Message extension uses an API.No extra code or resource is required for bot logic.Ideal for scenarios where the message extension only needs to communicate with a web service and doesn't need any complex logic or state management.Traffic is privatized as they don’t depend on Azure bot

Displays all the message extension commands in the sample app.Select the + icon to display the type of message extension:Search CommandAction CommandLink UnfurlingSelect the type of message extension you want to debug.Based on the option selected in the earlier step, select the following tab:Search CommandTo test a Search Command in the Test Tool, follow these steps:Enter the keywords you wish to search for into the message extension.The Test Tool sends a composeExtension/query invoke request.Search results are displayed.To review the details of the request and the results, check the Log Panel.For scenarios that require more advanced configurations:Select the + icon in the message compose area.Select Search Command.Select Specify Command ID or Parameter.Update the values for Command ID and Parameter name.When the message extension is triggered, it retrieves these predefined values from the context.NoteIt's not mandatory to include the command ID or parameter name to test your message extension. Add them if you require to test the functionality.Action CommandYou can test an Action Command in the Test Tool in the following ways:+ icon... iconSelect the + icon in the message compose area.Select Action Command.Above the message, select the ... option.Select Action Command.You can create a dialog with an Action Command in two ways:Adaptive CardsStatic list of parametersCreate dialog with Adaptive CardsIn the action-based message extension dialog, select Adaptive Cards. Test Tool dynamically retrieves the dialog from the message extension. It sends a composeExtension/fetchTask invoke request and then displays the Adaptive Card based on the response received from the app.Create dialog with static list of parametersIn the action-based message extension dialog, select Static list of parameters. Test Tool renders the parameters you provided into a dialog. For more information on parameters, see composeExtensions.commands.The following code is a sample of the static list of parameters in JSON format:[{ "name": "title", "title": "Card title", "description":