My avast account

Processed my order?What if I can't cancel a subscription via my Avast Account?Try the possible solutions below:Your Avast Account login is the email address that you provided during the subscription purchase. To sign into your Avast Account for the first time, refer to the following article: Activating your Avast Account You cannot cancel a subscription purchased via Google Play Store or the App Store using your Avast Account. For instructions on canceling a subscription via one of these vendors, refer to the following article: Canceling an Avast subscription via Google Play Store or the App Store If an Avast subscription does not appear in your Avast Account, you can manually add the subscription to your Avast Account. For more information, refer to the following article: Adding a missing subscription to your Avast Account If you are unable to cancel a subscription via your Avast Account, refer to the following article: Alternative methods for canceling an Avast subscription How can I start using my Avast subscription on a new device?To learn how to transfer your Avast subscription from one device to another, refer to the following article:Transferring an Avast subscription to another deviceWhat if this article did not resolve my issue?If this article does not resolve your issue, we recommend contacting Avast Support for further assistance.

If you experience issues activating an Avast product that you purchased online via the official Avast website, refer to this article for solutions to some of the most common activation issues. If you experience issues activating your Avast product using your Avast Account, refer to the sections below in order:Check your Avast Account Before you try to activate your Avast product again, we recommend first checking that your subscription is valid, and that the subscription is linked to your Avast Account.Follow the steps below:Sign in to your Avast Account and click the Subscriptions tile. Verify that the subscription you want to activate appears on the My Subscriptions screen. If the subscription does not appear on the My Subscriptions screen, it is not linked to your Avast Account. In this case, we recommend manually linking the subscription to your Avast Account. For instructions, refer to the following article: Linking an Avast subscription to your Avast Account If the subscription does appear on the My Subscriptions screen, check the Subscription status. You may see one of the following statuses: Expired: Your subscription has expired. You need to purchase a new subscription before you can activate and use the product. Subscribed / Expiring: You have a valid subscription. Follow the instructions below to activate your product. Activate your product After ensuring you have a valid subscription that is linked to your Avast Account, activate your Avast product. We recommend following the exact instructions in the relevant article below: Avast Premium Security | Avast

An Avast Account is a portal for managing your paid Avast subscriptions. This article contains information about the different subscription management options that are available in your Avast Account.Your Avast Account login is the email address that you provided during the subscription purchase.To sign in to your Avast Account for the first time, refer to the following article: Activating your Avast Account.If you don't know your Avast Account password, you can reset it.View my subscriptionsTo open a list of your paid Avast subscriptions:Sign in to your Avast Account using the link below: Manage subscriptions on the My subscriptions tile. The My subscriptions screen lists all of the Avast subscriptions that are currently linked to your Avast Account.If one of your Avast subscriptions is not displayed on the My subscriptions screen, refer to the add a missing subscription section of this article.You can check the following details for each of your Avast subscriptions:Currently used on: The number of devices on which your subscription is currently used.Activation code: The valid activation code that is linked to your subscription. After you download and install on a device, you have to enter this activation code to get the service started and unlock the paid features.Available for: The operating systems on which the subscription can be used.Subscription status: The current status of your subscription.Next payment date (only appears when the subscription status is Subscribed): The next billing date for your subscription. You may have the option to postpone your payment date.Payment method: Details for the information that is used for payments. You can change your payment card details via your Avast Account.Check my subscription statusOn the My subscriptions screen, you can verify the subscription status for each of your Avast subscriptions. You may see one of the following statuses:Subscribed: This subscription is currently valid. Auto-billing

For a subscription via your Avast AccountChange my payment card detailsYou can update the payment card details for a single subscription or for all of your Avast subscriptions via your Avast Account:Click Update payment card in the box for the relevant subscription.If you want to update payment card details for all of your Avast subscriptions, click Update payment card in the box for any one of your subscriptions. Provide the information for the new payment card under Card details. Click Update payment card. Your new payment details are now saved.For detailed instructions, or to learn about other methods for changing your payment details, refer to the following article:Updating your payment details for Avast subscriptionsAdd a missing subscriptionIf one of your purchased Avast subscriptions is not displayed on the My subscriptions screen, the subscription is not linked to your Avast Account.To manually link a subscription to your Avast Account:Check which email address you provided when you purchased the subscription. This is the email address where you received the order confirmation email.Click Go to account settings on the Account settings tile. Under Email management, click + Add another email. Enter the email address that you provided when you purchased the missing subscription, type your Avast Account password, then click Add. Follow the on-screen instructions to verify the new email address.When the new email address is verified, all the subscriptions you purchased with this email address are added to the My subscriptions screen in your Avast Account.For more information, refer to the following article:Adding a missing subscription to your Avast AccountFurther recommendationsTo learn more about your Avast Account, refer to the following article:Avast Account - FAQsFor instructions on transferring your Avast subscription from one device to another, refer to the following article:Transferring an Avast subscription to another deviceIf you have additional questions or