Symantec endpoint protection

(ATP) is now Symantec Endpoint Detection and Response (Symantec EDR).All software downloads and licensing details are now available through MySymantec.Removed Lotus Notes and Internet Email protection in the Virus and Spyware Protection policy. You can still configure legacy client installation packages with these features through Symantec Endpoint Protection Manager.For more information, see:Version 14.2 RU1 (cloud-managed only)For more information, see:Version 14.2 MP1 (refresh)Improvements to Symantec Endpoint Protection Hardening - Application Control and Application IsolationFor more information, see:Version 14.2 MP1 (refresh)Support for compatibility with Symantec Endpoint Protection Hardening - Application ControlREST API enhancements for Symantec Advanced Threat Protection: EndpointSupport for the following operating systems: Windows Server 2019Windows 10 October 2018 Update (version 1809), including support for case-sensitivity macOS 10.14 (Mojave) Red Hat Enterprise Linux Server (RHEL) 7U5 (7.5)Support for Linux inode64 and XFS Support for Windows Server 2016 Hyper-V For more information, see:Support for compatibility with Symantec Endpoint Protection HardeningAdded support for the following operating systems: Windows Server 2019Windows 10 October 2018 Update (version 1809), including support for case-sensitivitymacOS 10.14 (Mojave)Red Hat Enterprise Linux Server (RHEL) 7U5 (7.5)Support for Linux inode64 and XFSSupport for Windows Server 2016 Hyper-VRemoved support for Windows Server 2008 (RTM) for Symantec Endpoint Protection Manager.REST API enhancements for Symantec EDRFor more information, see:By default, groups and devices are managed by the Symantec Endpoint Protection Manager rather than by the cloud portal: After you enroll a domain, the Symantec Endpoint Protection Manager manages groups and devices by default. In version 14.1, the cloud portal was the default. Automatically upgrading clients with Symantec Endpoint Protection Hardening: Symantec Endpoint Protection Hardening was introduced between the 14.0 and the 14.2 releases. As a result, you could not upgrade 14.0.x clients with Symantec Endpoint Protection (SEP) Hardening automatically. In 14.2, you can install Symantec Endpoint Protection Hardening on Windows clients using AutoUpgrade even if the feature was not previously installed. In the client installation package, even if Maintain existing client features when updating is checked, you can still install Hardening. You must also make sure that Application Hardening is selected in the custom feature set (enabled by default), or else Symantec Endpoint Protection Hardening does not install. 14.2 supports Symantec Endpoint Protection Hardening on both 32-bit and 64-bit Windows desktop operating systems. Earlier clients only support 64-bit Windows desktop operating systems. Symantec Endpoint Protection Hardening is not supported on server operating systems. Support for roaming clients: Roaming clients intermittently connect to the management server. In 14.2, when the clients cannot connect to the management server, roaming clients automatically send critical events to the cloud portal. After the client reconnects to the management server, the clients send any new critical events to the management server. Integration with the Symantec Content Analysis System: The Symantec

Updates for customers with current Basic Maintenance Support or Essential Support on November 5, 2017 for Symantec Network Access Control, Symantec Network Access Control Starter Edition, and Symantec Network Access Control Enforcer with 6100 Series Appliance. Host Integrity has already been integrated in Symantec Endpoint Protection.For more information, see:Version 14.01 refers to the client; version 14.1 refers to Symantec Endpoint Protection Manager. What is the difference between the Symantec Endpoint Protection 14.0.1 and 14.1 releases?Symantec Endpoint Protection 14.0.1 is the next release after version 14 MP2 and includes improvements for both the Symantec Endpoint Protection Manager and the Symantec Endpoint Protection clients. 14.0.1 also includes components to connect to and manage Symantec Endpoint Protection Manager from a new cloud portal that is part of the subsequent release, version 14.1. Version 14.1 releases about the same time as 14.0.1. Symantec Endpoint Protection 14.1 includes the cloud portal, a 14.0.1 Symantec Endpoint Protection Manager, and 14.0.1 clients. The functionality for Symantec Endpoint Protection Manager and the clients does not change, and the user interface for both components is still labeled as 14.0.1. You do not need to upgrade to a new 14.1 management server or new 14.1 clients. The 14.1 cloud portal lets you manage Symantec Endpoint Protection Manager clients and includes some additional functionality that Symantec Endpoint Protection Manager does not have. If you do not enroll in the cloud portal, you continue to manage your client computers entirely from Symantec Endpoint Protection Manager. To connect to the cloud portal, you enroll a 14.0.1 Symantec Endpoint Protection Manager domain in the 14.1 cloud portal. For an overview of the new cloud-based features available as of this release, see:For more information, see:Third-party component upgradesFor more information, see:If you run 14 MP1 (14.0.2332.0100), DO NOT upgrade to the 14 MP1 Refresh Build (14.0.2349.0100). Both versions are considered current. Upgrading from 14 MP1 to 14 MP1 Refresh Build (14.0.2349.0100) is NOT supported. The code change in 14 MP1 Refresh Build, which addresses the following issue, is slated for inclusion in a future release of version 14.Support for Red Hat Enterprise Linux (RHEL) 7.3.Third-party components updates, including PHP, Java, and Apache Tomcat.Corrected style and formatting issues within the Symantec Endpoint Protection Manager user interface.For more information, see:Improved protection:Virus definitions in the cloud (Intelligent Threat Cloud Service)Advanced Machine Learning (AML) on the endpoint for improved static detectionsOS hardening (Generic Exploit Mitigation)Emulator for packed malware Security patches for Windows clients that download using LiveUpdate Usability and scale:New user interfaceCustom replication scheduleSubnet mask for explicit Group Update ProvidersIn-product notificationsREST API referencesCross-platform support: Device control (Mac client)AutoUpgrade (Mac client)Symantec Endpoint Protection Manager: Support added for Windows Server 2016Windows client: Support added for Windows 10 Anniversary UpdateLinux client: Support added

Which operating systems are supported?Please see Compatibility between Symantec Endpoint Protection for Mac and versions of Mac OS X for specific Symantec Endpoint Protection version requirements. Note: You may see "System Extension Blocked" when installing SEP on macOS version 10.13, or newer -- this may be resolved by authorizing Symantec kernel extensions by using the macOS Security & Privacy system preference pane.To authorize the system extension for Symantec Endpoint Protection, during the setup of your Symantec Endpoint Protection client, in the Security & Privacy dialog box, on the General tab, at System software from application "Symantec Endpoint Protection" was blocked from loading, click Allow: What if I wish to perform a major upgrade to the macOS operating system with SEP installed?For minor updates to Mac OS X, such as 10.14.4 to 10.14.5, the Symantec Endpoint Protection client can remain in place.For a major update to Mac OS X on a client system (from OS X 10.13 to OS X 10.14, for example), upgrade the Symantec Endpoint Protection client to the version that is compatible with the newer operating system, and then upgrade the operating system. Otherwise, uninstall the Symantec Endpoint Protection client and cleanly reinstall the compatible version after upgrade to avoid possible corruption to logs and other Symantec Endpoint Protection components. What about Mac OS X Server?Although Symantec does not officially support Mac OS X Server, there are only minor differences between Mac OS X and Mac OS X Server; Symantec Endpoint Protection for Mac will function and scan for threats as expected. For guidance on best practices, please see Recommendations for installing Symantec Endpoint Protection for Macintosh on Mac OS X Server.How do I install SEP for Mac?Installing the Symantec Endpoint Protection client for Mac covers both managed and unmanaged installations. Push deployment from the Symantec Endpoint Protection Manager (using the Client Deployment Wizard) is supported as of Symantec Endpoint Protection 12.1.5.I already have a Symantec antivirus/security product on my Mac. Do I have to uninstall it first before installing SEP for Mac?Endpoint Protection client for Mac versions earlier than 12.1.4 must be uninstalled before you upgrade to version 14. You do not need to uninstall later versions first. See Supported upgrade paths to Symantec Endpoint Protection.What about upgrading SEP for Mac to a newer version? Can I use Upgrade Groups with Package (auto-upgrade)?Auto-Upgrade is supported as of 14, but cannot be used to upgrade from 12.1. You must export a client package for the new version then install or deploy as you would a new installation; it is not possible to use the Upgrade Groups with Package wizard (auto-upgrade) to migrate Macintosh clients up to a later client version. However, you can usually install the new version

Symantec™ Endpoint Protection 11.0 OVERVIEW Symantec™ Endpoint Protection 11.0 proactively protects your customers’ laptops, desktops, and servers by combining antivirus, antispyware, desktop firewall, intrusion prevention, and device control. This comprehensive, easy-to-sell solution combines Symantec AntiVirus™ with advanced threat prevention in a single agent and is available in business packs and Express and Rewards license programs, allowing you to be a single point of ordering for your customers. It is an easy upgrade from Symantec AntiVirus Corporate Edition, Symantec™ Client Security, and Symantec Sygate™ Enterprise Protection. Extend your margin and protect your customers by upgrading them from Basic Maintenance to Essential Support, adding on Symantec™ Network Access Control 11.0 and offering assistance from Symantec Education Services.Symantec Endpoint Protection Product Family SYMANTEC ENDPOINT PROTECTION X X X X XAntivirus Antispyware Desktop Firewall Intrusion Prevention Device and Application Control Symantec Mail Security for Microsoft ExchangeSYMANTEC MULTI-TIER PROTECTION SMALL BUSINESS EDITION X X X X XSYMANTEC MULTI-TIER PROTECTION X X X X XXXSymantec Mail Security for DominoXSymantec AntiVirus for MacintoshX*Symantec AntiVirus for LinuxXXSymantec AntiVirus for Windows MobileX X X*Symantec Brightmail based Premium AntiSpamX*SMS 8300 Software Subscription (AntiVirus/AntiSpam)X* X*Gray area = centrally managed via a single agent (Symantec Endpoint Protection Client) and single console (Symantec Endpoint Protection Manager) * New additionsCUSTOMER VALUE PROPOSITION For organizations that need a single, integrated solution to protect against sophisticated attacks that evade traditional security measures, Symantec Endpoint Protection proactively secures laptops, desktops and servers against known and unknown threats by combining Symantec AntiVirus™ technology with advanced threat prevention. Unlike

Symantec Endpoint Protection offers proven world-class protection in a single agent without added resource overhead so that customers can efficiently manage endpoint security and gain confidence that corporate assets and business are protected. Symantec Endpoint Protection can be combined with a variety of Symantec products that provide scalable selling opportunities within the following solutions: • IT Policy Compliance: provides a common set of management tools necessary to help manage IT compliance processes governing the confidentiality, availability, and integrity of regulated information in a proactive, continuous, and efficient manner • Enterprise Security: peer products within the Endpoint Security, Security Management, and Messaging Security product lines will share buying centers with Symantec Endpoint Protection that will have similar pain points and IT risk management goals • Global Consulting and Education Services: for training, assessment, design, and deploymentCross-sell/Up-sell Opportunities• Symantec Network Access Control: Symantec Endpoint Protection and Symantec Network Access Control utilize the same agent and the same management console providing organizations with the tools needed to reduce administrative burden and lower total cost of ownership for endpoint security. • Symantec Critical System Protection: For environments that require advanced server protection and require protection beyond windows-based servers. Symantec Critical System Protection offers optimized, high-speed server performance and preconfigured, comprehensive HIPS templates for UNIX, Linux and Solaris OS’s in addition to the Windows Server. • Symantec Mobile Security: Version 5.0 extends protection and endpoint compliance capabilities out to smart phones and PDA’s. Provided antivirus protection and more for Windows Mobile and Symbian operating systems.

Their revenue while providing more support & satisfaction to their customers • Leverages the new competitive cross-grade pricing to sell Symantec Endpoint Protection 11.0 into competitive AV environments Partner QuickStart: Symantec Endpoint Protection 11.0p. 2For Symantec employees and authorized channel partners only. Not for external use. Do not reproduce or distribute. For questions regarding this QuickStart, contact [email protected]Last Updated: 5/28/2008 Symantec™ Endpoint Protection 11.0 CUSTOMER PAIN POINTSLack of Unified Security SolutionsHOW WE DELIVER • Channel partners have an opportunity to increase their revenue by selling 2-3 year maintenance contracts to new and existing customers coming up for renewal • Partners moving Symantec AntiVirus customers from the Express buying program to Rewards will see a drastic increase in their renewal rate which can represent incremental revenue annually • Cross-sell Symantec Network Access Control to existing Symantec Client Security and Symantec AntiVirus once customers have migrated to Symantec Endpoint Protection 11.0 • Up-sell to Symantec Multi-tier Protection 11.0 or Symantec Endpoint Protection Small Business Edition 11.0 to increase partner revenues and provide industry-leading mail server security for customers • Standardize security solutions for Partners customer base • Expand your security services by recommending a platform solution • Extend your expertise and reduce point vendor products carriedSOLUTION MAPPING Solution Selling Symantec Endpoint Protection delivers unmatched protection from even the most sophisticated attacks by combining Symantec antivirus technology with advanced threat prevention and simplifying endpoint security administration so that customers can save time and money while protecting assets and business. Unlike our competitors,