Webex cloud

Author: k | 2025-04-24

Webex Calling is Cisco’s flagship cloud-calling product. Webex Calling delivers a cloud-based phone system that's as powerful as it is flexible. And because it is part of the Webex Suite, Webex Calling is designed to integrate in with other Webex cloud products, such as Webex Messaging, Webex Meetings, and the Webex Contact Center. Webex Room Kit Series, Webex Room Series, Webex Room Panorama Series, Webex Board Series (Board S Series and Board Pro Series) Software compatibility CE9.14.3 or later, or Webex Cloud Call-control compatibility Hosted: Controlled by codec, Cisco Unified Communications Manager 10.5.2 or newer, Webex Cloud Cloud: Webex Cloud Native Webex

Webex Cloud-Connected UC - Webex by Cisco

Over Webex users, activities, and files. For information about how Defender for Cloud Apps protects Cisco Webex, see Protect Cisco Webex.Prerequisites:We suggest that you create a dedicated service account for the connection. This enables you to see that governance actions performed in Webex as being performed from this account, such as delete messages sent in Webex. Otherwise, the name of the admin who connected Defender for Cloud Apps to Webex will appear as the user who performed the actions.You must have Full Administrator and Compliance Officer roles in Webex (under Roles and Security > Administrator Roles).To connect Webex to Defender for Cloud Apps:In the Microsoft Defender Portal, select Settings. Then choose Cloud Apps. Under Connected apps, select App Connectors.In the App connectors page, click +Connect an app, followed by Cisco Webex.In the next window, give the connector a name and select Next.In the Follow the link page, select Connect Cisco Webex. The Webex sign in page opens. Enter your credentials to allow Defender for Cloud Apps access to your team's Webex instance.Webex asks you if you want to allow Defender for Cloud Apps access to your team information, activity log, and perform activities as a team member. To proceed, click Allow.Back in the Defender for Cloud Apps console, you should receive a message that Webex was successfully connected.In the Microsoft Defender Portal, select Settings. Then choose Cloud Apps. Under Connected apps, select App Connectors. Make sure the status of the connected App Connector is Connected.After connecting Webex, you'll receive events for 7 days prior to connection. Defender for Cloud Apps scans events over the past three months. To increase this, you must have a Cisco Webex pro license and open a ticket with Defender for Cloud Apps support.If you have any problems connecting the app, see Troubleshooting App Connectors.Next stepsIf you run into any problems, we're here to help. To get assistance or support for your product issue, please open a support ticket. --> Feedback Additional resources In this article Collaboration. Table 1 describes the features included in the subscription. Table 2 describes the add-on features that can be purchased in addition to your cloud Calling and Meetings subscription. Table 1. Included Features Included feature Benefit Cisco Webex Calling Cisco Webex Calling is the latest Cloud Calling offering that delivers proven enterprise-class Cisco hosted calling functionality. Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX. Cisco Webex Meetings Cisco Webex Meetings service with a capacity of 200 attendees per session. Branded microsite included. For supported languages, visit this site. Messaging in Cisco Webex Teams Secure, all-in-one team collaboration from Cisco Webex, Cisco Webex Teams is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Cisco Webex Teams file storage Pools 10 GB of Webex Teams file storage per named user. Soft client for Cisco Webex Calling for SP The Cisco Calling app is the soft client application (for Windows, Mac, iOS, and Android) that provides the calling experience for the Cisco Webex Calling for SP solution. It can be private-labelled by Cisco BroadCloud service providers, using their own preferred brands. Content management Provides each site with 10 GB of Network-Based Recording (NBR) storage for Cisco Webex meetings. Cisco Webex Conferencing Audio (voice over IP [VoIP]) Each named user has unlimited access to VoIP. Cisco Webex VoIP capabilities may not be

Webex Cloud-Connected UC Overview - Webex Help

Available to participants in certain countries. Refer to the “Important Information Regarding Audio Services” section of the Cisco Webex Audio Offering data sheet for more details. Cisco Webex Conferencing Audio (toll dial-in audio) Or Cisco Cloud Connected Audio Service Provider User Each named user has unlimited access to global toll call-in services. Local toll call-in number(s) are provided for participants in covered countries to join a Cisco Webex meeting. Refer to Table 2 in the Cisco Webex Audio Offering data sheet for a list of covered countries. Or, Under the Cloud Connected Audio Service Provider (CCA SP User) audio option, a service provider partner peers with Cisco and provides the transport and access (phone numbers) to a customer, while Cisco provides audio bridging. The service provider partner also provides lifecycle support, that is, day-0, day-1, and day-2 support. Full voice and call control (call hold, forward, transfer); 10 devices per user - voicemail supports Cisco, third-party, and analog devices. Table 2. Add-On Features and Deployment Model Availability Add-on feature Benefit Webex Calling only users Cisco Webex Calling is the latest cloud calling offering that delivers proven, enterprise-class, Cisco hosted calling functionality. The offer is based on the BroadCloud Calling platform, coupled with key Cisco commercial and administrative tools, to provide a best-in-class, fully featured cloud calling solution. These users will also receive teams messaging. Webex Calling for SP only users Cisco Webex Calling for SP is a cloud calling offer targeting Service Providers – delivering a proven enterprise-class cloud PBX. Webex Calling is Cisco’s flagship cloud-calling product. Webex Calling delivers a cloud-based phone system that's as powerful as it is flexible. And because it is part of the Webex Suite, Webex Calling is designed to integrate in with other Webex cloud products, such as Webex Messaging, Webex Meetings, and the Webex Contact Center. Webex Room Kit Series, Webex Room Series, Webex Room Panorama Series, Webex Board Series (Board S Series and Board Pro Series) Software compatibility CE9.14.3 or later, or Webex Cloud Call-control compatibility Hosted: Controlled by codec, Cisco Unified Communications Manager 10.5.2 or newer, Webex Cloud Cloud: Webex Cloud Native Webex

Webex cloud Vs Webex on premises - Cisco Community

Home/ArticleThanks for your feedback.September 12, 2024 | 9034 view(s) | 19 people thought this was helpfulFeedback?When you move your organization from Jabber with Messenger to Webex App and Control Hub, you benefit from modernizing the experience for admins and users while keeping the feature set and messaging, meeting, and calling workflows that everyone's familiar with. A visual is included to give you a high-level overview of the steps, followed by more specific details and pointers to helpful documentation to make sure your upgrade is a success. There is no change for customers with Jabber with Unified CM IM and Presence, Jabber Phone Only mode, or our Webex apps. Click the image below to open it in full-sized view. Control Hub is the administrative interface where you manage users and services in your organization. Create a Control Hub org if you don't currently have one, then complete the initial setup. We recommend enabling single sign-on (SSO) for a consistent user sign-in experience. Before you begin If you already have the entitlements for Webex App, you can get ready and start to deploy.​ If you don’t, we’ll help you move to the right licensing. Work with your partner or Cisco account representative for further assistance. 1 Add, verify, and claim domains. You can add, verify, and claim your domains in Control Hub to use features that require proof of domain ownership, ensure the security and integrity of your organization, and to help with your user management. 2 Enable analytics in your environment: Cloud-Connected UC (CCUC) Jabber Telemetry Webex Cloud-Connected UC is a set of services in the Webex cloud that provides enhanced business and operational insights, with the aim of improving administrative workflow productivity. It allows customers to leverage the benefits of the Webex cloud, while keeping your critical calling workload on your premises. Customers log in to Webex Control Hub to get a single global view where you can manage the entire on-premises Unified CM network from a single operations control panel that supports your Webex cloud or hybrid services. CCUC provides migration insights to assist you with moving from Jabber to Webex App. See Migrate Jabber Users with Cloud-Connected UC to Webex app for more information. Jabber telemetry is also recommended and is enabled by default. This data can provide insight into your Jabber deployment and usage as your users adopt Webex App. No personally identifiable information is collected. 3 Enable single sign-on (SSO) across all components for a consistent user experience: Webex Messenger Unified CM Control Hub If you have your own identity provider (IdP) in your organization, you can integrate the SAML IdP with your Webex Messenger, Unified CM, and Control Hub environments for SSO. SSO lets your Home/ArticleThanks for your feedback.September 12, 2024 | 9017 view(s) | 19 people thought this was helpfulFeedback?When you move your organization from Jabber with Messenger to Webex App and Control Hub, you benefit from modernizing the experience for admins and users while keeping the feature set and messaging, meeting, and calling workflows that everyone's familiar with. A visual is included to give you a high-level overview of the steps, followed by more specific details and pointers to helpful documentation to make sure your upgrade is a success. There is no change for customers with Jabber with Unified CM IM and Presence, Jabber Phone Only mode, or our Webex apps. Click the image below to open it in full-sized view. Control Hub is the administrative interface where you manage users and services in your organization. Create a Control Hub org if you don't currently have one, then complete the initial setup. We recommend enabling single sign-on (SSO) for a consistent user sign-in experience. Before you begin If you already have the entitlements for Webex App, you can get ready and start to deploy.​ If you don’t, we’ll help you move to the right licensing. Work with your partner or Cisco account representative for further assistance. 1 Add, verify, and claim domains. You can add, verify, and claim your domains in Control Hub to use features that require proof of domain ownership, ensure the security and integrity of your organization, and to help with your user management. 2 Enable analytics in your environment: Cloud-Connected UC (CCUC) Jabber Telemetry Webex Cloud-Connected UC is a set of services in the Webex cloud that provides enhanced business and operational insights, with the aim of improving administrative workflow productivity. It allows customers to leverage the benefits of the Webex cloud, while keeping your critical calling workload on your premises. Customers log in to Webex Control Hub to get a single global view where you can manage the entire on-premises Unified CM network from a single operations control panel that supports your Webex cloud or hybrid services. CCUC provides migration insights to assist you with moving from Jabber to Webex App. See Migrate Jabber Users with Cloud-Connected UC to Webex app for more information. Jabber telemetry is also recommended and is enabled by default. This data can provide insight into your Jabber deployment and usage as your users adopt Webex App. No personally identifiable information is collected. 3 Enable single sign-on (SSO) across all components for a consistent user experience: Webex Messenger Unified CM Control Hub If you have your own identity provider (IdP) in your organization, you can integrate the SAML IdP with your Webex Messenger, Unified CM, and Control Hub environments for SSO. SSO lets your users use a single, common set of credentials for Webex Meetings, Webex App, and other applications in your organization. 4 Set up automatic license assignment templates in Control Hub. You can set up a default license template in Control Hub that automatically assigns licenses to new users. At any point

Network Requirements for Webex Cloud-Connected UC - Webex

Home/ArticleThanks for your feedback.September 12, 2024 | 9020 view(s) | 19 people thought this was helpfulFeedback?When you move your organization from Jabber with Messenger to Webex App and Control Hub, you benefit from modernizing the experience for admins and users while keeping the feature set and messaging, meeting, and calling workflows that everyone's familiar with. A visual is included to give you a high-level overview of the steps, followed by more specific details and pointers to helpful documentation to make sure your upgrade is a success. There is no change for customers with Jabber with Unified CM IM and Presence, Jabber Phone Only mode, or our Webex apps. Click the image below to open it in full-sized view. Control Hub is the administrative interface where you manage users and services in your organization. Create a Control Hub org if you don't currently have one, then complete the initial setup. We recommend enabling single sign-on (SSO) for a consistent user sign-in experience. Before you begin If you already have the entitlements for Webex App, you can get ready and start to deploy.​ If you don’t, we’ll help you move to the right licensing. Work with your partner or Cisco account representative for further assistance. 1 Add, verify, and claim domains. You can add, verify, and claim your domains in Control Hub to use features that require proof of domain ownership, ensure the security and integrity of your organization, and to help with your user management. 2 Enable analytics in your environment: Cloud-Connected UC (CCUC) Jabber Telemetry Webex Cloud-Connected UC is a set of services in the Webex cloud that provides enhanced business and operational insights, with the aim of improving administrative workflow productivity. It allows customers to leverage the benefits of the Webex cloud, while keeping your critical calling workload on your premises. Customers log in to Webex Control Hub to get a single global view where you can manage the entire on-premises Unified CM network from a single operations control panel that supports your Webex cloud or hybrid services. CCUC provides migration insights to assist you with moving from Jabber to Webex App. See Migrate Jabber Users with Cloud-Connected UC to Webex app for more information. Jabber telemetry is also recommended and is enabled by default. This data can provide insight into your Jabber deployment and usage as your users adopt Webex App. No personally identifiable information is collected. 3 Enable single sign-on (SSO) across all components for a consistent user experience: Webex Messenger Unified CM Control Hub If you have your own identity provider (IdP) in your organization, you can integrate the SAML IdP with your Webex Messenger, Unified CM, and Control Hub environments for SSO. SSO lets your users use a single, common set of credentials for Webex Meetings, Webex App, and other applications in your organization. 4 Set up automatic license assignment templates in Control Hub. You can set up a default license template in Control Hub that automatically assigns licenses to new users. At any point

Webex elevates First Horizon to the cloud - Webex by Cisco

Skip to main content This browser is no longer supported. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. How Defender for Cloud Apps helps protect your Cisco Webex environment Article10/23/2024 In this article -->As a communication and collaboration platform, Cisco Webex enables streamlined communication and collaboration across your organization. Using Cisco Webex for your data and assets exchange may expose your sensitive organizational information to external users, for example, in chat rooms where they may also be participating in a conversation with your employees.Connecting Cisco Webex to Defender for Cloud Apps gives you improved insights into your users' activities, provides information protection detections, and enables automated governance controls.Main threatsCompromised accounts and insider threatsData leakageInsufficient security awarenessRansomwareUnmanaged bring your own device (BYOD)How Defender for Cloud Apps helps to protect your environmentEnforce DLP and compliance policies for data stored in the cloudLimit exposure of shared data and enforce collaboration policiesUse the audit trail of activities for forensic investigationsControl Cisco Webex with built-in policies and policy templatesYou can use the following built-in policy templates to detect and notify you about potential threats:TypeNameBuilt-in anomaly detection policyActivity performed by terminated user (requires Microsoft Entra ID as IdP)Ransomware detectionUnusual file deletion activitiesUnusual file share activitiesUnusual multiple file download activitiesFile policy templateDetect a file shared with an unauthorized domainDetect a file shared with personal email addressesActivity policy templateMass download by a single userPotential ransomware activityNoteAfter connecting Cisco Webex, and when using Webex Meetings, attachments are ingested to Defender for Cloud Apps only when they're shared in chats. Attachments shared in meetings aren't ingested.For more information about creating policies, see Create a policy.Automate governance controlsIn addition to monitoring for potential threats, you can apply and automate the following Cisco Webex governance actions to remediate detected threats:TypeActionUser governance- Notify user on alert (via Microsoft Entra ID)- Require user to sign in again (via Microsoft Entra ID)- Suspend user (via Microsoft Entra ID)Data governance- Trash fileFor more information about remediating threats from apps, see Governing connected apps.Protect Cisco Webex in real timeReview our best practices for securing and collaborating with external users and blocking and protecting the download of sensitive data to unmanaged or risky devices.Connect Cisco Webex to Microsoft Defender for Cloud AppsThis section provides instructions for connecting Microsoft Defender for Cloud Apps to your existing Cisco Webex account using the connector APIs. This connection gives you visibility into and control. Webex Calling is Cisco’s flagship cloud-calling product. Webex Calling delivers a cloud-based phone system that's as powerful as it is flexible. And because it is part of the Webex Suite, Webex Calling is designed to integrate in with other Webex cloud products, such as Webex Messaging, Webex Meetings, and the Webex Contact Center.

Webex Cloud Contact Center, Your All-In-One Cloud Solution - Webex by Cisco

Screen that’s ideal for your home or office. Continue your CCaaS journey An intelligent cloud contact center leader Cisco (Webex) was positioned as a leader among the major intelligent contact center providers in The Aragon Research Globe™ for Intelligent Contact Centers, 2021. Taking the cloud contact center journey Sheila McGee-Smith details how four companies were able to deploy Webex Contact Center to deliver exceptional customer experiences. Improving customer experiences with AI AI innovations within Webex Contact Center can improve customer satisfaction and business outcomes with smart features for users and developers. A rapid transition for the City of Buffalo Over the span of 48 hours, Webex Contact Center was quickly deployed to enable the agents of Buffalo Citizen Services to fully work from home. Full-stack deployment with Vivint Solar Vivint Solar adopted Webex Contact Center, Webex Calling, Webex Teams, Webex Meetings, and Webex Room devices to bring unified communications to their organization. --> A leader in UCaaS Cisco (Webex) is recognized by Gartner as a leader in the 2021 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide.